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Sales Support Professional

Job Description

Siemens Mobility is an outstanding place to have a career in an innovative environment. Our Customer Services Business Unit provides customers in the mobility industry a unique solutions portfolio over the entire lifecycle. The measures range from reliable supply of spare parts to smart data services. Individually tailored and reliable solutions, innovative services for rolling stock and infrastructure are our comprehensive range of services.

If you like to work as a Sales Support Professional in our Port Melbourne, VIC office, we'll offer you the support to make it happen!

This is your role. What part will you play?

In this role, you will provide support during the sales process with respect to an effective administration of proposals and sales orders for your organizational unit or customer target group, concerning both sales and after-sales processes.

You will:

  • Prepare, review and create customer quotations and books customer orders / revisions to orders according to customer requirements.
  • Systematically analyse order management processes / delivery performance and make proactive recommendations, taking ownership for driving improvements
  • Handle email and phone enquiry for customers and other external and internal stakeholders.
  • Develop reports and perform data analytics to generate new insights and process improvement opportunities.
  • Interface with factory and product / marketing groups to resolve configurations and technical changes as appropriate.

Use your skills to move the world forward.

  • You have prior experience providing sales support activities, preferably in Rollingstock or rail industry.
  • You are a self-motivated professional with the ability to work in matrix organisation with minimal supervision.

What We Offer

  • Flexible working arrangements
  • Career, professional & personal development
  • National & International opportunities
  • Positive, inclusive and relaxed working environment
  • Industry leading parental leave package
  • Novated Leasing available
  • Discounts on Goods & Services
  • Siemens Share Options

We’ve got quite a lot to offer. How about you?

We support a diverse workforce.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. This position requires unlimited working rights in Australia. #SI-LI


Organization: Siemens Mobility

Company: Siemens Mobility Pty Ltd

Experience Level: Experienced Professional

Job Type: Full-time

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