- You will build and sustain customer relationships while driving the adoption and expansion of the Mendix platform with a focus on customers in Financial Services Industry. The CSM will work closely with Account Executives to establish and build long-term business relationships within designated accounts and execute on-account plans jointly made
- Leading the post-sales effort in building Enterprise Success Programs through which you will deliver consistent value to your customers.
- Becoming a Mendix platform-adoption guide so that you can intelligently discuss and instruct the value and purpose of our platform as well as the adoption roadmap.
- Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success.
- Your focus will be on customer intimacy as you deliver business impact and innovation to customers by truly understanding their key business drivers.
- The CSM is a high-impact and very visible role responsible for ensuring the pervasive enterprise adoption of the Mendix products, working with the Sales team and help them in closing enterprise contracts within an assigned set of accounts
- Demonstrable experience in executive-level account management. Starting with pre-sales through the full lifecycle within a fast-growing technology environment
- Accountability for driving additional revenue through customer expansion
- An understanding of technology and an ability to distinctly explain technological and business concepts
- Proven efficiency in complex digital transformation projects
- Outstanding communication and relationship management skills - the ability to present and communicate to senior, high profile leaders both in English and German
- Ability to travel as needed, largely within Germany
Organization: Digital Industries
Company: Siemens Industry Software GmbH
Experience Level: Experienced Professional
Job Type: Full-time