Customer Service Representative

Job Description

Customer Service Representative 277762

Are you looking for your next career move and want to contribute to the future of healthcare? Siemens Healthineers is looking for an experienced and enthusiastic Customer Service Representative to join our inclusive Customer Care Centre (CCC) in Frimley, Surrey. This customer Service rep role offers an excellent salary and a wide range of company benefits.

To give you an idea of the customer service role, here are some responsibilities you would take on in your first few weeks:

  • Logging all Service/Applications related calls on the appropriate Service Management System
  • Forwarding all logged Service/Application calls to the respective Technical/Applications support teams
  • Acting as a 'point of Contact' for general Healthcare customer enquiries

We operate 8 am-8 pm seven days a week, so flexibility is essential. This position will involve working shifts, including some weekends on a rota. The Customer Service Rep role is busy and varied, so you must enjoy and be able to multi-task. In addition, a high standard and quality must be achieved through developing solid relationships and delivering a high quality of service.

We are looking for the following skills and customer service experience:

  • Background working in a call centre
  • Experience working to deadlines in a pressurised environment
  • Skills in handling several tasks at the same time against tight deadlines

Please apply today if you think this Customer Service Representative job in Frimley, Surrey, would be a great fit for you!

Siemens Healthineers enables healthcare providers worldwide to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, improving patient experience and digitalising healthcare. We embrace and encourage different viewpoints, backgrounds, experiences and encourage our employees to be themselves and empower them to unleash their true potential. This allows diverse ideas and inclusive approaches to thrive every day.

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: not defined

Job Type: Full-time

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