Accounts Receivable Supervisor - National Operations Center (NOC)

Job Description

Siemens Smart Infrastructure employees, currently living and working within the United States, will not be required to relocate for this opportunity, however, external applicants will be required to live within the Dallas-Fort Worth metro and will be required to report into the Irving, TX, office 2-3 days / week.


Who designs your future? You do.

Are you looking for a career where you can showcase your technical aptitude and passion for problem solving to ensure your customers can work in a comfortable, safe, and energy-efficient environment? Then look to Siemens!


Join our team!  Recognized by Fortune as World’s Most Admired Companies 2020

Our Culture:  

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.


What you will do for Siemens Smart Infrastructure:

This critical supervisory role supports the related Siemens business unit with oversight of a comprehensive set of collection practices/responsibilities to ensure cash and portfolio status targets are met. The optimal candidate must demonstrate critical management and employee development skills to achieve said collection targets and be able to apply advanced skills and collection practice knowledge to resolve complex problems and achieve successful resolutions to delayed invoice payments and customer disputes.



  • Ensure assigned accounts receivable portfolio is worked aggressively and comprehensively with all AR lines accounted for and fully worked.
  • Maintains and develops collection procedures with emphasis on portfolio coverage and segregation to maximize customer contact actions and minimize overall DSO.
  • Develop collection staff to maintain service to business unit(s) and ensure internal customer interfaces are efficient and built to resolve customer disputes and payment delays.
  • Develop business partnerships formulated to improve front end order and billing practices to negate collections disruptions.
  • Lead process improvement opportunities and implements recommended solutions.
  • Preempts potential legal matters that delay payments and provides effective solutions with the application of concepts, techniques, knowledge, or processes that influence successful collections.
  • Provides outstanding customer service to both internal and external customers based on timely, accurate and professional feedback to appropriate questions relative to assigned duties.


  • Bachelor’s degree in Accounting, Finance or related financial field or equivalent combination of education and experience
  • 8+ years finance/accounting experience as it relates to the accounts receivable collection process and transaction management
  • Tiered collection practice knowledge
  • Knowledge and use of advanced electronic collection systems with ability to effectively segregate collector portfolios
  • Supervisory experience and experience working within construction industry collections, especially with liens and bonds, preferred
  • Knowledgeable with company’s integrated financial systems
  • Detailed oriented with good organizational, verbal and written communication skills in English.
  • Proficient in Microsoft Office tools
  • Qualified applicants must be legally authorized for employment in the United States without current or future need for employer sponsored work authorization
  • This position requires employees to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption  


  • Competitive salary based on qualifications
  • Health, dental, and vision plans with options
  • Matching 401(k)
  • Competitive paid time off plan, holidays, and floating holidays
  • Paid parental leave
  • Company cell phone and laptop
  • Extensive product training and professional career development
  • Education and tuition reimbursement programs available
  • Overtime, on-call pay, and company uniform and vehicle for eligible positions




Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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