SY Technical Trainer

Job Description


Now’s our time to inspire the future of healthcare together.

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

Join our team now at Siemens Healthineers as  TECHNICAL TRAINER


The Technical Trainer is responsible for all technical content required to be delivered to support the EDU SY training portfolio. This individual will work closely with the global EDU Team to identify content development requirements for the projects they are assigned.  They will also support in the delivery of the SY technical education portfolio for internal and customer training.

This is a role well suited to an ambitious professional, looking for the next step in their career.  As a Technical Trainer you will be responsible for:

  • Learn and carry out the global training strategy as approved by SY Management
  • Support student engagement during the SY product lifecycle (classroom training, online/virtual customer training, webinars, supporting content creation)
  • Support escalations, acting as SY technical Subject Matter Expert
  • Support the expansion of SY customer footprint with value-added education services
  • Responsible for installation, startup, and maintenance for our IT server farm and VM environment used in our training facilities
  • Will assist EDU operations team in virtual set up and delivery of course content regardless of Business Line
  • Understand customer/industry needs and trends through close alignment and regular engagement through peer collaboration to best identify technical content needs to achieve EDU goals
  • Support effective and open communication with a proactive approach on information dissemination, collective feedback, and representation of global EDU Team
  • Contribute to achieving the vision, mission, and values of Siemens

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

  • Demonstrate the ability to learn Syngo, technical networking and product knowledge.
  • Understanding of healthcare education marketplace, preferably relative to diagnostic imaging.
  • Excellent communication skills – verbal, written, ability to present and teach.
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organization.
  • Must be results-driven, action oriented and passionate about making a positive customer impact while balancing business needs
  • Extensive IT and networking knowledge is required
  • Training experience is required
  • Linux knowledge is preferred
  • SY product knowledge is preferred

Required skills to have for the success of this role

  • BS/BA or equivalent experience in related discipline as applicable to role
  • Typically, 5+ years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above.
  • Required Travel 10%

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity.  Going forward, please be aware that Siemens Healthineers requires full vaccination for all new hires by their start date.  (Note: Accommodations may be requested for certain medical or religious reasons).

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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