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Application Service Manager

Job Description

Now’s our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us. 

The Siemens Healthineers Clinical Education Organization has overall responsibility for providing the onsite technical training for Siemens Imaging Equipment in the XP/WH modality at our customer's medical facilities. MQSA and ACR Certification preferred.

In this role you will ensure that the Clinical Education training on XP/WH systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Siemens Medical Solutions and Clinical Education with professionalism and a focus on delivering a positive customer experience. The candidate will work with the XP/WH Modality team, the XP/WH Internal Training and Development Specialists, Education and Service Management, and the XP/WH Modality Sales and Service team to promote positive customer relationships as well as participate and promote internal team integration and networking resulting in a sharing of knowledge and expertise.

Objective:
To effectively educate customers to operate Siemens equipment proficiently and safely, ensuring customer satisfaction.

Responsibilities:
1. Preparation: Prepare and gather necessary documentation for end user training at customer site.

2. Customer Education and Equipment Turnover: Conduct educational sessions at the customer site to educate customers on how to use modality specific Siemens equipment.

3. Professional Administration: Complete regulatory and core process documents in a timely fashion.

4. Travel: Travel is listed at 95%. The employee will need to be able to traverse through different traveling situations.


Experience:
3 years clinical experience in Mammography procedures required
ARRT Certification required
Advanced Mammography Certification required
Management/supervisory experience preferred
Multiple registry is a plus
BA preferred
Ability to travel extensively up to 95%

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity.  Going forward, please be aware that Siemens Healthineers requires full vaccination for all new hires by their start date.  (Note: Accommodations may be requested for certain medical or religious reasons).

Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Job Type: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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