UX Researcher - Siemens Comfy | Enlighted Job Opportunity - Oakland, CA or Remote

Job Description

UX Researcher

About Us

Founded in 2012, Comfy | Enlighted is a Siemens-owned business on a mission to connect employees to the people, places, and things they need to do their best work. Our SaaS platform combines building intelligence, space analytics, and consumer-grade mobile app technology to improve the workplace experience for Fortune 500 companies around the globe. Headquartered in the San Francisco Bay Area, our fast-growing team balances the dynamic energy of a scale-up company with the backing of a global powerhouse.


You may have noticed major changes taking place around how companies and their employees use physical spaces moving forward. Hybrid working models will become the standard, office spaces will get smaller and more flexible, and there will be a greater focus on in-person collaborative space.

And any time there is a seismic shift in an industry like this, there are a ton of new problems to solve and opportunities to create meaningful solutions. Building Robotics, Inc. is at the center of this hybrid work, with the backing of our parent company Siemens, and working with Fortune 500 companies around the world.

About the Role

We are looking for a strong User Research professional to join our Product and Design team. As an ideal candidate, you will lead user testing and research projects that will help inform the direction of new and existing products and features. Join us and help us reinvent the future of work, let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Specifically you will:

  • Collaborate actively as part of a cross-functional product team.
  • Partner with designers, product teams, and management in defining requirements and specifications for product designing and development.
  • Facilitate proactive collaboration and help bridge alignment within or across teams.
  • Design, plan and conduct qualitative and quantitative studies including, but not limited to, usability sessions, in-depth interviews, cart sorting, surveys, and any methodologies using user-centered design approach.
  • Conduct usability analysis and testing, evaluating, and reporting results to team and stakeholders to help foster empathy, elevate customer understanding, and help achieve product and business impact.
  • Translate findings into actionable design recommendations.
  • Collaborate with other teams, regularly communicating work status and findings of projects.
  • Must be organized, able to act independently, and able to switch rapidly between different projects in a fast-paced environment.

About You

  • Minimum 3 years relevant User Research experience. 
  • Experience leading research programs that create a large impact on product decisions.
  • Ability to conduct traditional and rapid cycle evaluation of products like, prototype testing, usability, and user experience testing.
  • Ability to conduct user research studies in diverse populations demonstrated by a portfolio of designing and executing research studies.
  • Clear, demonstrableexperience as a product researcher or similar role with a proven record of seeing products from concept to delivery.
  • Effective verbal and written communication style distilling complex multi-method research reports into understandable, compelling, connected, and actionable insights.
  • Ability to deliver on the research process including initial prioritizing, analysis, and insight storytelling.
  • The ability to think creatively and experiment with different tools and methods
  • Familiarity with tools like Figma, Sketch, Principal, Invisionapp, Miro, Zoom, MS office tools or similar.
  • Excellent communication and organization skills.

This position requires employees to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption. (Candidates hired to work in USA)

Our Benefits 

  • Market-leading software application centered on improving the workplace experience, Comfy :)
  • Brand new, bright, airy office in sunny downtown Oakland steps away from BART
  • Take-what-you-need vacation policy
  • Competitive salaries
  • Generous medical, dental and vision insurance
  • Matching 401k policy
  • We walk the talk on hybrid work. Work where it makes sense. 
  • Independent start-up culture with the backing of a global corporate powerhouse

Our Promise to You

We believe your work is an extension of yourself. At Comfy | Enlighted, we hire many sorts of selves and that’s what makes us exceptional. We value diversity of thought, always asking tough questions, committing to solutions—and we do that best when we have and nurture every point of view. We value you, and we want to hear you, learn from you, and move forward together.







Organization: Smart Infrastructure

Company: Building Robotics Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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