Inside Sales – Lab Diagnostic Service Sales (40% remote)

Job Description

Now’s our time to inspire the future of healthcare together.

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

Join our team now at Siemens Healthineers as Inside Service Sales Representative 

(Note Our office is in Cary, NC and work will be 60% in the office and 40% from home)

Position Overview

Siemens Healthineers offers a broad portfolio of laboratory diagnostic solutions to provide more effective and efficient ways to anticipate, diagnose, monitor and treat diseases. Our products provide medical professionals with the vital information they need to deliver better, more personalized healthcare to patients around the globe.

The Inside Service Sales Representative is responsible for increasing sales revenue by positioning service contracts to a customer base with existing Siemens instrumentation. This individual will work closely with their field sales and service management representatives to strategize a plan to maintain and grow laboratory diagnostic service contracts. This role is ideal for candidates who enjoy consultative selling, are achievement-oriented and will think outside-the-box to exceed annual sales goals through strong collaboration with partners and internal stakeholders. The ideal candidate is success-driven, fast-paced, works well in a diverse team, and enjoys a dynamic and changing environment. 


-        Maintain and expand service sales for assigned territory

-        Lead without authority

-        Successfully manage a full cycle sale

-        Identify decision makers among targeted leads

-        Develop sales plans to meet and/or exceed set sales quota

-        Research various internal systems to provide customer product pricing

-        Communicates sales activity and works closely with assigned Field representatives including account managers and regional service managers

-        Focuses on selling Point of Sale, Contract Renewal, Warranty Expiring, and New Business customers into a multi-year service contract

-        Develop and utilize presentations skills to successfully position Siemens products over the phone

-        Achieve specified sales metrics including calls and CRM activities

Required Knowledge/Skills, Education, and Experience

-        HS diploma or equivalent required. 1-2 years of vocation/technical training or an Associate’s degree may be required. Specialized skill training/certification may be required

-        Ability to self-manage

-        Proven track record of success with an assigned sales quota

-        Skilled in problem solving 

-        Strong organizational and time management skills, ability to adapt

-        Relationship management skills

-        Attention to detail and follow-up skills

-        Excellent team orientation and leadership skills

-        Ability to multitask 

-        Demonstrated ability to be proactive and take initiative in business situation

-        Exhibit strong business acumen and ability 

-        Solid sales presentation and communication skills both verbal and written accompanied by strong closing skills

-        Experienced in Microsoft Office applications (Excel, Word, Access, PowerPoint, Outlook)

Preferred Knowledge/Skills, Education, and Experience

-        Bachelor’s Degree or equivalent

-        3 years’ experience in full cycle sales (i.e. Account Manager, Inside Sales, and Business Development) preferred.

-        Disciplined “prospector” 

-        Proficiency utilizing a CRM system 

-        SAP

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity. Going forward, please be aware that Siemens Healthineers requires full vaccination for all new hires by their start date. (Note: Accommodations may be requested for certain medical or religious reasons).

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the medtech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at

Organization: Siemens Healthineers

Company: Siemens Healthcare Diagnostics Inc.

Experience Level: Mid-level Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

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