- Providing technical support to customers via telephone and other electronic means, and at customer locations.
- Assisting customers in deploying Siemens EDA's software to solve design challenges.
- Tracking and updating customer issues using defined Siemens EDA's processes and tracking tools.
- Developing and delivering technical presentations and trainings on new features and product updates.
- Developing technical content for Siemens EDA's knowledgebase, developing application notes and customer success stories
- Communicating customers' technical requirements as well as customer issues to product division and sales team.
- Working collaboratively with the customer and team members to ensure mutual success.
- BS or MS (preferred) in Computer Engineering, Electrical Engineering or Computer Science.
- Minimum of 5 years of experience in Semiconductor or EDA field.
- This experience should include some of the following: Verilog HDL simulation, Verification
- Methodology, Language such as SV/UVM.
- Knowledge of the SystemC/C++, Formal Verification and CDC is a plus.
- Strong troubleshooting and problem-solving skills.
- Capability to navigate within customer organizations and mobility to work with customers on-site.
- Strong verbal and written communication skills to interact with external customers and internal engineering staff.
- Prior experience in customer support, training, and deployment.
- Ambitious, proactive, a strong team player, willing to accept challenges and learn new technologies and methodologies.
Siemens Industry Software Inc. is a technology supplier to the United States Federal Government. Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice. The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law. If this pause is lifted you will be expected to be vaccinated against COVID-19.
Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons.
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
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Organization: Digital Industries
Company: Siemens Industry Software Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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