Credit Collection Analyst

Job Description

Job Description:

  • The Credit Collection Analyst is responsible for managing collections dispute resolution, order release and credit investigations, for Hospitals, Labs and Imaging Centers.
  • Contact customers to secure payment/follow up on overdue balances, resolves issues, maintains detailed files on all past due accounts.
  • Detailed online documentation of collections action taken and correspondence between customer external and internal, regarding issues impacting payment.
  • Researches and analysis of accounts payment habits, sales history and previous collection steps, prior to contacting debtors.
  • If necessary, will also pull credit bureau report, to provide further insight on debtors financial position and current risk profile.
  • Based on above, determines the most effective means of collecting each account at that time.
  • Responsible for order releasing of blocked orders includes review of customer existing credit profile and payment history.
  • Recommend customers to legal or third party action if deemed necessary
  • Requires detailed analysis regarding debtors existing financial position and potential risk to company.
  • Recommend and evaluate credit level increases when required determine by use of SAP order history and customers financial risk assessment.
  • Follow up with all levels within business units to resolve customer issues relating to initially booking of orders delivery of goods /services and fulfilment of projects.
  • This requires an in-depth knowledge of all cross functional business units and business processes.
  • Point of contact for customer relating to payment allocation.
  • Responsible for the follow up of payment on accounts unresolved debit notes and invoicing disputes.
  • Includes detailed reconciliation of customer aged computer reports and issuing of necessary adjustments and corrections keeping accurate accounting records for each transaction.

% of travel required – 5%

  • Knowledge of standard and specialized collection procedures.
  • Excellent command of written/verbal English.
  • Skill in compiling data and analyzing financial information for decision making purposes.
  • Excellent written and verbal communicate. 
  • 5 years related collection experience for large global company.
  • Customer focus and results oriented.
  • Education: University/College degree preferred.
  • Systems - SAP excel 
  • Experience within the Healthcare industry is a plus.

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity.  Going forward, please be aware that Siemens Healthineers requires full COVID-19 vaccination for all new hires by their start date.

(Note: Accommodations may be requested for certain medical or religious reasons)

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at

If you wish to find out more about the specific before applying, please visit:

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities


Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Mid-level Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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