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SCADA Software Support Engineer

Job Description

Siemens Digital Grid Turkey is mainly focused on Development and Execution of Software Solutions for Projects on Energy Automation, Smart Grid products and solutions. To accomplish the mission of the group, the candidate will perform as a SCADA Software Support Engineer with close cooperation with the Global Customer Care Team in Germany and/or other regions.

 What are my responsibilities?
• Provide worldwide remote technical support of Siemens SCADA systems through creative, intelligent, efficient and flexible solutions
• Working in a highly complex and international environment
• Communicate with global customers in a professional, efficient, pleasant and helpful manner
• Document all customer interactions
• Identify and escalate priority issues per client customer specifications
• Respond to internal/external customers tickets, follow standard troubleshooting procedures, identify, and document incidents
• Define and execute incident resolution with the customers
• Coordination between project team and development team
• Redirect problems to appropriate R&D if it is needed

What do I need to qualify for this job?
• Bachelor’s degree in Electrical Engineering or Control Engineering
• Solid know-how or experience ion Distribution Networks, Power System Analysis
• Basic know-how ofon Linux or Solaris Operating systems
• Two years of relevant experiences with Spectrum Power 5 or comparable Control Center products (e.g. WIN CC, SICAM, …) is a plus
• SW development know-how and/or experience inon C++ Programming and Java Programming is a plus
• Oracle or PL/SQL know-how is a plus
• Perl knowhow is a plus 
• Excellent interpersonal communication skills
• Excellent command of English both written and spoken
• Solid knowledge of other languages and/or (e.g. German, Russian, Spanish,…) is a plus

What else do I need to know?
• No restrictions for travelling abroad temporarily
• Military service should be completed for male candidates 
• Given the global coverage, the position requires potential work in shifts and during public holidays, while maintaining total number of working hours per month

As Siemens, we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

Siemens is dedicated to quality, equality, and valuating diversity, and we welcome applications that reflect the diversity of the communities within which we work.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.

Please find more information from our web site:

https://new.siemens.com/tr/tr.html

Contact

If you need more information please don't hesitate to contact us.

+90 216 459 20 00

https://new.siemens.com/tr/tr/genel/iletisim.html

insanorganizasyon.tr@siemens.com

www.instagram.com/siemensturkiye

https://m.youtube.com/user/Siemens

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Organization: Smart Infrastructure

Company: Siemens Sanayi ve Ticaret Anonim Sirketi

Experience Level: Experienced Professional

Job Type: Full-time

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