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Global Mobility Team Lead

Job Description

The Team Lead Global Mobility role is to focus on establishing and leading a global expert consulting team who can provide innovative Global Mobility solutions to enable our customers to meet their business objectives and strengthen our global Siemens brand.

Responsibilities:

  • Responsible for leading a global dedicated team of case managers who support internal and external customers globally
  • Provide guidance and instructions to case managers to ensure compliant operations with each international assignment
  • Monitor the quality of the case management services globally
  • Responsible for identifying training needs globally and developing strategies to maintain the best quality of service for our customers
  • Escalation point for our customers
  • Identify case manager teams weaknesses and develop strategies to determine areas of opportunities and steps to improve them
  • Responsible for global virtual teams
  • Drive global case management knowledge
  • Drive change to improve our services and have positive effect/feedback from customers
  • Bring global teams together
  • Effectively make customer happy globally
  • Bring strategies for product development and increasing profitability within the organization
  • Develop innovative solutions based on business needs

Skills:

  • Strong communication skills
  • Problem solving mind set
  • Global thinking
  • Escalation management knowledge
  • Decision making
  • Managing conflict
  • Conceptual Skills able to see an entire concept, analyze and diagnose a problem, and find creative solutions
  • Interpersonal Skills: ability to interact, work and relate effectively with people
  • Delegation skills
  • Motivating

What you can expect?

  • 5 weeks of vacation, flexible working hours, home office and company nursery schools in Prague and Ostrava for work life balance
  • An individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance
  • Meal vouchers
  • Possibility to become a Siemens shareholder and get free stocks
  • Various discounts and offers

Organization: Global Business Services

Company: Siemens, s.r.o.

Experience Level: Experienced Professional

Job Type: Full-time

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