Fleet Customer Program Manager (f/m/d) eMobility Services

Job Description

Get ready to change the future with us.

The World is facing huge challenges with approx. 10 billion people by 2050 worldwide and more than 70% are living in cities. To provide a balanced and healthy life for all of us the decarbonization is a solution.

Therefor eMobility Infrastructure needs to grow > 30%. We will provide the end-to-end charging solutions for multiple customer applications. We offer intelligent energy management systems which can combine EV charging infrastructure with battery storage systems and renewable energy generation. We’ll give you the opportunity to really make a difference. So, what are you waiting for? Take your next career step with us.

What part will you play?
  • You are the key contact partner for important enterprise fleet customers to
    • Coordinate execution and operations of customers fleet charging contracts
    • Develop the strategy for scaling with these enterprise customers
    • Ensure customer satisfaction for the fleet charging services
    • Identify the needs of enterprise fleet customers
  • You ensure and drive the roll-out of the charging services according to customer contract
  • You ensure and continuously improve the sustainable operation for these customers
  • Moreover, you create transparency regarding service performance based on dashboarding and KPIs
  • You build-up blueprints and best practices for execution and operations
  • Also, you actively exchange with other project teams for knowledge sharing
  • You provide customer feedback regarding services and operation to product management team
  • Moreover, you strongly collaborate with the Sales team to ensure customer success
What you need to make real what matters.
  • The basis of your success is a master´s degree in IT, commercial or engineering
  • You have long-term experience in the area of managing eMobility, or customer facing services especially from a full-service provider prospective
  • You have knowledge and experience in car fleet services
  • You have a strong customer focus and hands-on mentality
  • Also, you are fast in learning new tool especially IT and operational tools
  • You are experienced in Salesforce, Zuora and or other CRM systems
  • You speak German and English fluently
Make your mark in our exciting world at Siemens. - if you would like to find out more about jobs & careers at Siemens.

FAQ - if you need further information on the application process.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Organization: Smart Infrastructure

Company: Siemens AG

Experience Level: Experienced Professional

Job Type: Full-time

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?