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Expert level support engineer for digital ecosystem

Job Description

Now’s our time to inspire the future of healthcare together.

We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind.

While we are investing in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also investing in our 46.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in the healthcare industry.

Join our team now at Siemens Healthineers as Expert Level Support Engineer (m/f) Digital Ecosystem.

If you are ambitious and change makes you thrive, then drive forward our digital platform in the role of Expert Level Support Engineer.

·       The digital transformation in the healthcare business is gathering pace – step by step, one patient, one physician, one solution provider after the other. We are building a global digital platform that will span the entire healthcare spectrum. With the Siemens Healthineers digital ecosystem, we are driving the benefits of healthcare services by enabling the rapid, easy and seamless interaction of data and knowledge. At the same time, we are enabling solution providers to efficiently create, market and offer services which are seamlessly integrated into a shared digital healthcare platform


·       You will help our customers to connect their organization's technology to the digital ecosystem and be their first contact for any faults or            irregularities in systems installed on the customer's premises and cloud-based applications
·       You will analyze and communicate technical recommendations and maintain close contact with our customers and with internal and                  external partners
·       You will foster the DevOps culture and work closely with our agile development team to drive forward and implement solutions for                      customers
·       You will also be responsible for consultation with our customers and coordinating the activities of external and internal partners
·       You have successfully completed your studies in information technology or a similar field, preferably with a focus on cloud technologies
·       You have comprehensive knowledge and hands-on experience in the cloud environment (e.g. MS Azure)
·       Your experience includes web technologies and administering Windows-based systems, and you also have a sound knowledge of IT                networks
·       You are also familiar with modern project management and software development methods (SCRUM, Kanban, DevOps)
·       You can be very flexible with your time (office hours and on-call hours are organized individually after consultation, based on the                        requirements of our international customers)
·       You have the ability to set priorities and can introduce the necessary measures as well as make decisions even under pressure
·       Of course, you are business-fluent in English, and feel comfortable working in an international team which is virtual
·       In case you speak German or French, you can be a great contribution to our customers in EMEA region

If you want to join us in transforming the way healthcare is delivered, get in touch with us.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

What do we offer:

·       Adjustable standing desk as a standard

·       MSDN license for each developer with prepaid access to AZURE

·       Free access to PLURALSIGHT – the WBT platform

·       Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events

·       Participation on world famous IT conferences like Microsoft IGNITE for best employees

·       Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)

·       Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)

·       Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)

·       Retention program (work anniversary, life anniversary, additional pension plan, employee loans)

·       Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)

Basic wage component (gross) and other rewards : starting from 2000EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.




Organization: Siemens Healthineers

Company: Siemens Healthcare s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time

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