Application Support Engineer PCB Design EDA

Job Description

Here at Siemens Digital Industries Software we are looking for an Application Support Engineer, who will be part of the Global Customer Support & Success team, providing post-sales Electronic Design Automation (EDA) application support for the Physical Layout design flow. The position will be based in the USA.

What will be your responsibilities?

  • Serve as key member of an award-winning EDA technical support team committed to providing excellent support to customers, field personnel and team members using Siemens EDA design software applications
  • Troubleshoot complex Printed Circuit Board (PCB) design issues
  • Prepare and present topical video demonstrations to promote customer adoption and success
  • Collaborate on innovative methods to help customers adopt new technology 
  • Create clear and concise knowledgebase articles which enable customers to self-solve
  • Collaborate and share knowledge with other support engineers regionally and worldwide
  • Continually expand technical knowledge of PCB flow applications

What do you need to qualify for the role?

  • BSEE or equivalent combined with significant Electronic Design/Layout expertise
  • Minimum 5 years’ experience in the PCB design process from schematic entry to layout/manufacturing
  • Recent experience with Siemens EDA Xpedition Enterprise flow applications
  • USA citizenship or permanent resident status
  • Very proficient in spoken and written English
  • Excellent listening, writing and speaking skills
  • Lateral thinking and problem-solving ability
  • Strong customer service attitude and soft skills
  • Ability to manage and prioritize multiple projects as needed
  • Readiness to travel occasionally

Nice to have qualifications:

  • VB scripting knowledge
  • Relational database knowledge

What else do you need to know?

Siemens Industry Software SRL, a business unit of the Siemens Digital Industries Division, is a leading global provider of software, systems and services for product lifecycle management and the management of production processes with over 15 million licensed users and more than 140,000 customers all over the world. Siemens Software, headquartered in Plano, Texas, provides industrial software solutions in close cooperation with its customers. They support companies in turning decisive innovations into reality and thus achieving a sustainable competitive advantage. When it comes to the future of industry, there is no getting around us. Find out more here:

Siemens pays much attention to Diversity, thus welcoming applications which reflects this value, and guarantees equal opportunities. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Working at Siemens Digital Industries Software

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Siemens Industry Software Inc. is a technology supplier to the United States Federal Government.  Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice.  The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law.  If this pause is lifted, you will be expected to be vaccinated against COVID-19.

At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here:


Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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