Application specialist in laboratory diagnostics (100%)

Job Description

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Do you want to help shape the future of healthcare? At Siemens Healthineers, we focus on people who dedicate their energy and passion to this goal – as our company name suggests. It stands for the pioneering spirit of our employees, coupled with our long tradition as a technology provider in the always dynamic healthcare industry. We offer you a flexible and dynamic environment full of opportunities to grow beyond your own comfort zone in order to develop personally and professionally. Does that sound interesting to you?

Then become part of our global team as an application specialist in laboratory diagnostics  (100%) in  French-speaking Switzerland to support our customers in operating their high-end devices efficiently and effectively for the benefit of their patients.

Your tasks and responsibilities:

·         You will provide application support for user and software requests related to assays and application software

·         You convince our customers with a solution-oriented troubleshooting management, you will support by phone or on-site in the solution of malfunctions in close cooperation with  responsible service engineers

·         You actively support system and test installations, and are responsible for the implementation and further education training of our customers

·         We place a great emphasis on the competent training of our customers, they actively participate in the expansion of our education portfolio

·         You can also assist our customers with scientific inquiries, system evaluations and product updates.

·         The close cooperation and professional advice of the sales team and the specialist departments on quotations,concept development or application questions  round off your task profile

·         Through your trusting customer service, you contribute to a high level of customer satisfaction and strengthen our market presence

Your qualifications and experience:

·         You have completed a degree as a biomedical analyst or a comparable training

·         Several years of professional experience in the laboratory or in customer support, as well as practical knowledge in the field of laboratory diagnostics are required for this function

·         You are motivated for a versatile and challenging job with a high proportion of travel for assignments with the customers on site

·         You work "home  based"; this  means that you drive directly from your place of residence to the customers in French-speaking Switzerland

·         They are willing to support their team in other regions if necessary and to attend training courses abroad

·         You are a customer-oriented personality with excellent communication skills, independent way of working and good organizational skills

·         You are proficient in spoken and written French and English. Knowledge of German is a big plus.

Your profile and skills:

·         You work independently, are flexible and adaptable to changing requirements

·         A pronounced customer orientation is a matter of course for you

·         You have an open, confident demeanor combined with good communication skills

·         You work home-based from your place of residence and visit your customers in French-speaking Switzerland

·         We require the willingness to travel within Switzerland; in exceptional cases you will also travel abroad

·         As part of our organization, you also maintain contacts with the headquarters

Our team:
Siemens Healthineers is one of the world's leading medical technology companies. With more than 50,000 dedicated employees in over 70 countries, we are shaping the future of healthcare. In Switzerland, we are present as an "SMEin the Group"  with 270 employees at two locations, in Zurich and Renens. We work customer-centric; this means that a large proportion of our employees work directly on site at our customers' premises, in a sales or service function. Our team is characterized by a familiar, collegial working atmosphere. Integrated into the global Siemens Healthineers organization, employees enjoy the advantages of a global corporation with global development opportunities and integration into global structures and processes.

We support the design of the career with various approaches, whether in an expert or management career, with talent programs, succession planning, and over 350 internal training courses.

Our culture:
Our corporate culture values different perspectives, open discussions and the will to challenge conventions. Constant change is part of our daily work. We want to drive change in our industry instead of just reacting to it. That's why we invite you to take on new challenges, test your own ideas and celebrate successes. Please also visit our intranet pages under Would you like to know more? Please contact us: +41(0) 79 547 94 34 if you would like to clarify your first questions personally. The contact person for this job advertisement is Daniela Antoni.

Data protection:
We take the protection of your data seriously. Therefore, we ask you to create a profile in our Talent Community. There you can upload your CV. By setting up a profile, we recognize that you are interested in career opportunities with us and we can notify you when relevant positions become available. Click  hereto createa profile.

To recruitment agencies:
Siemens Healthineers does not accept applications from agencies. Please do not forward CVs to our application mailboxes, employees or company locations. Siemens Healthineers assumes no liability for costs incurred in the context of unsolicited applications.

Organization: Siemens Healthineers

Company: Siemens Healthcare AG

Experience Level: Experienced Professional

Job Type: Full-time

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