Learning Services Solution Architect

Job Description

At Siemens, we are always challenging ourselves to build a better future.  We need the most innovative and diverse Digital Minds to develop tomorrow’s reality.  Find out more about the Digital world of Siemens here:

Global Learning Services provides a learning platform that markets learning products & services to customers so they can browse and buy items to support their learning requirements. The learning platform provides access to a virtual lab environment with Siemens software to learn how to use it. The learning platform is designed to be flexible, scalable, and rapidly respond to market needs and customer requirements.

Job description:
Develop virtual lab environments to satisfy business requirements:
  • Work with Learning Services business leaders to convert their requirements into virtual lab solutions.
  • Able to work under minimum supervision and guidance.
  • Coordinate development assignments with team members to ensure a cohesive solution.
  • Validate the virtual lab environments are compliant with security and design policies.
  • Build and deploy virtual lab environments to cloud environment.
  • Write scripts to automate daily processes.
  • Document development details to support repeatability and knowledge sharing.
Provide escalation support to ensure uptime and resolve defects:
  • Respond to issues submitted by customers and validated by Customer Service within the timeframe indicated by the ticket priority.
  • Coordinate a resolution plan that is agreed to by the related parties.
Develop and Deliver presentations to colleagues and business leaders:
  • Deliver presentations to relevant audiences to inform them of upcoming plans or deployments and ensure their alignment and readiness to support the web application.
Prerequisites and essential functions:
  • 3 or more years of experience in virtual machine development including the following skills:
    • installing Siemens PLM products (NX, Teamcenter, Simcenter, etc.), installing supporting (third party software (Oracle, Java, MS Office, etc.), network and computer infrastructure, debugging configuration issues, debugging hardware issues, trouble shooting skills, root cause problem solving
    • Amazon Web Services
    • Virtual Machines
    • Scripting – Batch and/or PowerShell
    • Active Directory
  • Excellent written and verbal communication skills in English; any additional language is a plus
  • Excellent teamwork skills and proven ability to influence cross-functional teams without formal authority
  • Bachelor’s degree (or equivalent) in computer science, programming or related field.
  • Ability to travel globally

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Siemens Industry Software Inc. is a technology supplier to the United States Federal Government.  Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice.  The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law.  If this pause is lifted, you will be expected to be vaccinated against COVID-19.

Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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