Field Service Technician

Job Description

Join our SI team of about 380,000 colleagues around the globe and help us create environments that care. 

Siemens Smart Infrastructure intelligently connects energy systems, buildings and industries. We help our customers to thrive, communities to progress and support sustainable development to protect our planet for the next generation.

Electrification and Automation

The Electrification and Automation Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio to create the power distribution grid of the future. 

Position Overview

The Field Service Technician is responsible for performing troubleshooting and warranty repairs for products supplied by the Siemens SI DS business unit.  These products include low voltage motor control centers, medium voltage switchgear, charging systems and others.  Close communication with both Siemens associates and our Customer is a must.

·         Will travel to execute the work detailed in the customer case and associated field service events

·         Must be able to work with customers in a professional manner, even in situations where there may be significant pressure to resolve the issues at hand

·         Position reports to the field service manager within the SI DS Quality Management & Global Customer Care team

·         Up to 100% travel (may require some International travel as well) 


·         Overall responsibility is to travel to customer site or Siemens’ location to successfully execute the planned scope of work within a timely manner.  The scope will include activities that can be both mechanical and electrical in nature

·         Technical Resources are available to assist with needed implementation as desired

·         The Field Service Technician must provide a detailed, professional written field service report within 48 hours of each event

·         Utilize Salesforce for proper time keeping, communication for each customer case as well as loading of reports and other pertinent information 

Knowledge/Skills, Education, and Experience

·         Associate Degree with emphasis on Electrical and/or Mechanical principles

·         2 or more years of experience with performing Mechanical and Electrical adjustments to power distribution Equipment (low voltage and medium voltage preferred)

·         Able to communicate in a professional manner both verbally and in writing to customers and Siemens personnel

·         Basic computing skills (MS office, email, web-based program usage, etc.)

·         Experience reading and understanding wiring schematics

·         A dedicated Team Player and Self Motivated

·         Able to respond to Emergency Service Requests as needed

·         Knowledge of Industry Safety Practices is expected (OSHA 30, LOTO, NFPA 70E, etc.




Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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