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SAP support specialist – level 2

Job Description

Change the future with us.

 

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.  We embrace change and work with curious minds re-inventing the future of work.  Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

 

Why you’ll love working for Siemens!

 
  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.
 

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2018, Canada’s Top Employers for Young People 2020 and Greater Toronto's Top Employers 2021.

 

What will you do?

Reporting to the Team Leader – IT, the incumbent will have the main responsibility of supporting, assisting and training colleagues at the Drummondville plant in the use of the SAP software package. The incumbent will also actively participate in projects to improve the plant's business processes. Acquainted with SAP best business practices, prepared to take on challenges, and motivated by change, the candidate will hold a key position within the organization.

 
  • Receive user service requests, initiate, and document incident management, and support users in problem solving;
  • Identify opportunities to optimize current business processes, analyze organizational impacts, recommend possible solutions and undertake improvement projects;
  • Advise users and develop methods and procedures for an optimal use of SAP and related IT tools;
  • Provide user training and ensure that they have the knowledge and skills necessary for optimal use of the system;
  • Ensure that the user guides for the systems served are up to date;
  • Build and improve internal scripts (queries) related to the use of SAP data;
  • Promote the continuous improvement of procedures and processes within the department and the company.
 

What will you need to succeed?

 
  • Minimum of three years of experience using the SAP software package;
  • Ability to work within a team, collaborative spirit, and strong ability to manage priorities;
  • Proven diligence, resourcefulness, and determination;
  • Excellent communication skills, and strong problem solving skills;
  • Customer focused (service and availability);
  • Strong knowledge of Office365;
  • College degree or bachelor’s degree in a field related to manufacturing, an asset;
  • Knowledge of Winshuttle software, an asset;
  • Excellent knowledge of French (spoken and written);
  • Excellent knowledge of English (spoken and written).
 

About us.

 

We share our ideas and champion the people behind them.

 

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability.  Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries.  We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us.  Ingenuity drives us and what we create together in yours. 

 

Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together.  So, what are you waiting for?  Take your next career step with us.

 

To learn more about Siemens Canada, visit our website at www.siemens.ca

 

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.


Organization: Smart Infrastructure

Company: Siemens Canada Limited

Experience Level: Early Professional

Job Type: Full-time



Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca.


Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

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