With the changing working environment and a shift to a hybrid working model, Siemens Digital Industries Software is committed to support the employees as best as possible while being in the offices. As employees might use the office less frequent or in a different capacity, we are committed to ensure a positive user experience while occupying one of our global facilities. Next to providing and ensuring high quality office spaces, we are organizing regular events in the workspace that encourage employees for coming into the office. All activities are targeting team building and employee engagement. To accomplish these objectives, it is necessary to build relationships with all employees in the office but also to closely manage provided services in the office.
The Senior Operations and Engagement Coordinator will be responsible for achieving these objectives in the assigned location(s) and will act as ‘voice and ear’ of the local users.Essential Functions:
- Plan, communicate,
coordinate, and implement global employee engagement program initiatives at
- Work with local management or business leadership (including VP if local); and adapt initiatives to local needs
- Measure employee engagement and satisfaction
- Primary office contact –
‘voice and ear’ of the office
- Point of contact for local and internal support group inquiries
- Track budget, raise shopping carts, submit good receipts, and approve invoices related to facility operations and engagement activities
- Escalate ongoing issues in the office to DI SW EHS&FEP organization
- Participate in quarterly office review meetings to discuss any concerns in quality and service levels
- level agreements related to operation
- Implement local Employee Health & Safety program
- Manage service ticket requests
- Support the role-out of new technologies, e.g. Comfy, Visitor Management System, Audio-Visual Systems and ioffice
- Manage and perform back-up for receptionist in the assigned location – if respective service is provided
- Point of contact for critical events – security, EHS, fire, power, or related
Skills and Abilities:
- Requires a positive, professional approach and the ability to perform tasks with minimal direction and guidance
- Conflict resolution, negotiation, interpersonal and customer interfacing skills required
- Proficient with Microsoft applications (Office, Teams, Outlook, etc.)
- Strong written and verbal English communication skills
- Ability to establish sense of community with employees
- Well organized and proficient planner
- Ability to work in a team
- Report directly to Regional Operations Manager
- Up to 1-5 offices in several states/provinces
- Responsible for budget up to $1-5 million
Education and Experience:
- Degree or minimum of 2 years’ experience in similar or related role
- Experience managing facilities service vendors preferred
- Experience executing security/safety programs preferred
- Experience managing employee events or engagement programs preferred
Working Conditions/Physical Requirements:
- Normal office environment
- Travel within country up to 20%
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
Siemens Industry Software Inc. is a technology supplier to the United States Federal Government. Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice. The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law. If this pause is lifted, you will be expected to be vaccinated against COVID-19.
Organization: Digital Industries
Company: Siemens Industry Software Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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