Senior IT Service Owner (f/m/d) for Software – SAM@Siemens

Job Description

IT thinks digital, IT thinks business.

IT becomes an innovation driver for our businesses, acting as an enabler and as a leader in digital transformation. Software is the core element of digital transformation, driving hardware towards high efficiency, analyzing data on scalable cloud platforms, and pushing back improvements to business processes faster than ever. Moreover, software is of highest importance to our success also internally.
Move the world from behind the scenes with your IT expertise and passion for game-changing Information Technology. Be bold when others would have given up. In short, play a key role in driving digitalization forward! We’ll provide the resources you need to do this. We also offer a variety of opportunities to get involved and to be part of a global network of IT experts and professionals. Welcome to our world! 

Ownership makes the difference.

You will be the owner of a SAM@Siemens IT Service (SAM: Software Asset Management) which provides software licenses and software services, which our businesses need for success.

Operational responsibility ‘end-to-end’ for software

  • Software license and service provisioning: You make sure that employees of all Siemens units have fast and easy access to software they need for their business
  • Transparency: With your service you exactly monitor the usage of your software in use for Siemens globally: who, when, what
  • Be Siemens. Be Compliant. You assure license compliance for business-critical software that is in use by Siemens employees world-wide
  • Software optimization: You are continuously questioning if the money for your software is invested best, or alternative software would increase business value and/or reduces cost
  • You assure adherence to contractual terms and SLA with the software providers
  • You assure cost coverage of your services via appropriate charging back-to-back with all Siemens Affiliates using your services
  • You provide support as an expert (3rd level) upon user or stakeholder request
  • You accompany licensing matters for integrations and divestitures

Strategic responsibility ‘end-to-end’ for software

  • Anticipate business needs! You enrich the dialog with the business about software that adds value, clarify the demand world-wide, and check about business requirements
  • You accompany contract negotiations by Siemens Supply Chains Management and make sure that the negotiation strategy is in line with Siemens IT strategy
  • You ensure approval and signature of the contracts for your software portfolio
  • You manage software providers and perform market research for driving innovation and changes well in advance of contract renewal dates
  • You consult selected software business units by sharing expertise you have gained from the external market
You are exactly the right person for this position if you bring the following with you:
  • A Master’s degree in business administration, business informatics, computer science or related subjects proves your professional background
  • You have longterm experience in IT Service Management or a similar function with respective proven knowledge in IT software, cloud computing, Software Asset Management and Provider Management
  • You are passionate in your ownership for the business-critical IT Service which provides software licenses and software services to Siemens and its affiliated companies
  • We see your distinct soft skills: ownership culture, service orientation, teamwork, change management and communication
  • Improve your services and talk about it! You are engaged to coordinate a greater team involved in software agreements such as procurement, finance, legal, tax, cybersecurity, and data protection
  • A growth mindset supports you to permanently adjust to the ever-changing challenges of the Siemens businesses and how software accelerates everything
  • You think in terms of targets, put customer value added first, and you like to work in an international team in a collaborative manner
  • Your business-fluent English and German enables you to collaborate and communicate with colleagues in an international environment

We’ve got quite a lot to offer. How about you?
if you wish to find out more about Siemens before applying.
if you need information on the application process.
if you would like to find out more about jobs & careers at Siemens.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Organization: Information Technology

Company: Siemens, s.r.o.

Experience Level: Experienced Professional

Full / Part time: Full-time

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