Serviceability Manager (f/m/d) for eMobility

Job Description

Knowledge for the world of tomorrow.

The World is facing huge challenges with approx. 10 billion people by 2050 worldwide and more than 70% are living in cities. To provide a balanced and healthy life for all of us the decarbonization is a solution. 
Therefor eMobility Infrastructure needs to grow > 30%. We will provide the end-to-end charging solutions for multiple customer applications. We offer intelligent energy management systems which can combine EV charging infrastructure with battery storage systems and renewable energy generation. We’ll give you the opportunity to really make a difference. So, what are you waiting for? Take your next career step with us.

What part will you play?

As Serviceability Manager of eMobility Products, you will ensure that these are enabled for proactive and reactive services. With that, you support the sustainability goals of Siemens and requests of our customers. In your new role, you also optimize the current E2E process of Spare Parts and Repair Business.
  • You will define service relevant requirements of eMobility products in close cooperation with the product management and R&D and support the realization during project development  
  • You will build product specific service concepts and support to roll out this to the regions, partners and customers
  • You will create roll-out concepts for product services and prepare its implementation by selecting pilot customers and testing the service in the field
  • You will ensure that the services can be delivered by defining and providing the necessary processes and procedures to the region
  • Based on your experience you will define and formulate the future direction of service innovations and drive these 
What you need to make real what matters.

  • You have a bachelor´s degree in Business Administration, Engineering, or other relevant focus
  • You have long-term experience in services business and ideally in the eMobility business
  • You have experience with agile working methods 
  • Furthermore, you have good knowledge and understanding of power charging products and services
  • You are able to think as an end user for eMobility 
  • You show very good English and ideally good German skills, additional languages are a plus
  • You have excellent communication and interpersonal skills
What we offer. 
  • 2 to 3 days of mobile working per week as a future global standard
  • Attractive remuneration package
  • Development opportunities for both personal and professional growth 
  • 30 leave days and a variety of flexible working models that allow time off for yourself and your family 
  • Find more benefits here
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences. 

Wanted: designers of the future. - if you would like to find out more about jobs & careers at Siemens.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. - if you would like to find out more about Digital Minds at Siemens.

FAQ - if you need further information on the application process.

Organization: Smart Infrastructure

Company: Siemens AG

Experience Level: Mid-level Professional

Job Type: Full-time

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