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CT Clinical Education Specialist

Job Description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.  

 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

 

Then come in and join our team as Clinical Education Specialist , CT   to increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support . 
Your task and responsibilities :
  • You will handle on-site customer education including turnover training , follow-ups, updates and upgrades for standard systems and applications
  • You will conduct customer consultancy and support in individual workflow improvements including adjustment of system parameters , new methods and clinical workflows to expand customer portfolio
  • You will provide consultation by supporting individual workflow improvements
  • You will provide professional application support to resolve customer tickets, escalations and complaints including error diagnosis and trouble shooting
  • You will involve in Sales Support activities such as product demonstrations, preparation of clinical case studies
  • You will support PLM/CRM process, including field insight into customer needs, issues and known application errors as well as provision of troubleshooting know-how and experience
  • You will support on -site option sales especially lead generation 

To find out more about the specific business, have a look at To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-my/services/customer-services

Your qualifications and experiences:

  • You hold a successfully completed Degree in Radiography, Diagnostic Imaging or Engineering  
  • You must be qualified radiographers ;well versed in the CT modality with at least 3-4 years experience of working in a hospital
  • You willing to travel as this role is a country role with travelling requirement of around 60-70%

Your attribute and skills:

  • You possess strong analytics and technical troubleshooting skills
  • You are a team player with the ability to work independently
  • You are proficient in both written and spoken English
  • IT knowledge or experience is preferred

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. 

 

Our culture: 

 

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. 

 

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV.


Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here (https://talent.siemens.com/stayconnected)  to get started.  

 



Organization: Siemens Healthineers

Company: Siemens Healthcare Sdn. Bhd.

Experience Level: Mid-level Professional

Job Type: Full-time

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