Now’s our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.
- Please note that this a remote/work from home position since this is a high travel position. As such, you would need to live near a major airport. Location preference is Northeast U.S. or Western U.S.
- Company vehicle is provided with the position.
Start-up and calibration of MR installations; provide expert level installation support to field service organization; communicate and escalate technical issues and delays; keep installation projects on schedule; assure quality; evaluate room layout and installation quality of our mechanical install vendors; start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures; correct vendor and factory errors and mistakes; order missing or damaged parts; provide feedback to vendors, factory, project management and planning; provide on-site installation training for field Customer Service Engineers.
Required Knowledge/Skills, Education, and Experience
- Technical training or degree, associates or higher; minimum of 4 years experience or equivalent combination of education and experince.
- Preferred experience with MR system installation and service
- Ability to travel overnight 100% of the time.
- End of the Quarter work requires “All-Hands-On-Deck” attitude to achieve business goals.
- Expert level troubleshooting skills and capable of evaluating room layout and site planning.
- Must be able to effectively set up and connect hospital networks to Siemens remote diagnostic SRS/RUH applications.
- Requires superb customer and communication skills.
- Must be organized, self-sufficient and capable of working with little or no supervision.
Preferred Knowledge/Skills, Education, and Experience
- Performs complex equipment installation, investigative tests, and repairs.
- Performs complex product and service training to customers.
- Maintains tools & parts inventory, schedules maintenance on tools, test equipment, etc., and completes documents required of all installations.
- Performs complex service or systems calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution. Performs assessment of complex product/equipment performance based on field support data and recommends modifications or improvements.
- Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area.
- Generally, 4-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.
Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity. Going forward, please be aware that Siemens Healthineers requires full COVID-19 vaccination for all new hires by their start date except where prohibited by state law.
(Note: Accommodations may be requested for certain medical or religious reasons)
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.
If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
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