Industrial Engineer - Mobility Customer Service

Job Description

Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability.

Good service means that we are there for our partners and customers when they need us – and even beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

The Industrial Engineering position creates and develops standard work instructions for production processes (lots of writing!). This position focuses on analyzing, developing, testing, and implementing procedures, technologies, and systems in the specific field of expertise.

You will review processes and results generated in other workflows and subject areas, conditions, and environments and add value to contribute effectively to team results. We need an experienced level of analytical and distinctive conceptual skills to solve issues given, which may differ in size and nature. This position is expected to contribute to and deliver business processes or detailed technology solutions in a self-managed and target-oriented manner, thus contributing to team results. Targets are short to medium term, and achievements are reviewed against the baseline. This position may provide practical advice to and integrate services of operational staff or colleagues. Job responsibilities will include:

  • Contributes to budget development and ensures alignment to agreed budgets in Industrial Engineering.
  • Develops and Implements performance measurement and improvement initiatives.
  • Performs inspections and investigations and analyzes technical manufacturing or logistics processes and sequences.
  • Plans, proposes, and implements improvements projects on-site or unit level, sets the respective targets, budgets, and personnel resources, and steers the overall project process.
  • Works with other engineering functions, external vendors, or service providers and constantly monitors and approves respective services and work deliveries.
  • Manages overall ramp-up phase of new production & test equipment or production launch of new products. Ensures life cycle support.
  • Ensures process documentation and trains related manufacturing or maintenance staff.
  • Conducts time and motions studies and derives time standards for production calculations.

Required Education and Experience: Bachelor's degree in Engineering. Minimum three years of experience as a manufacturing or industrial engineer. Experience in the creation of work instructions/technical writing.

Preferred Education and Experience: Bachelor's degree in Industrial Engineering. Three years of experience in Light Rail or Locomotive repair/refurbishment/production.


Health and Wellness: Health Insurance, Dental Insurance, Vision Insurance, HSA, Commuter Benefits - starting Day 1!

Vacation: Paid Vacation, Paid Holidays, Personal / Sick Days, Maternity/Paternity Leave

Financial & Retirement: 401K match Plan, Performance Bonus for Key Roles, Merit Increases, Relocation

Professional Development: Tuition Reimbursement, Promote from Within, Mentor Program, Access to Online Courses, Lunch & Learns

Balance: Flexible Work Hours, Remote Work Opportunities, Diversity & Inclusion Program

Who are we?

We make up 351,000 of the world's most intelligent minds. We create innovations that matter and champion the people who make them happen. It's the people who make our company – not the other way around. So, we give everyone a voice. We don't shout about things; our actions speak loudly enough. We share ideas and talk about what's coming next. Because we're making the future, and we invite you to join us!

Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements and accommodation based on legally protected reasons.


Organization: Siemens Mobility

Company: Siemens Mobility, Inc

Experience Level: Early Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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