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Associate Consultant- TC Cloud

Job Description

Experience:
    * Minimum 1-2 years Teamcenter Support experience

Mandatory Teamcenter Skills:
        * Teamcenter Installation in a distributed environment
        * Teamcenter custom template install using BMIDE
        * Dispatcher configuration
        * Active Workspace Installation and Configuration
        * Working experience in Perl/Batch Scripts

Good to have Technical Skills:
        * SQL Scripting

Other Mandatory Skills:
    * Good analytical and trouble shooting abilities. 
    * Loves solving problems
    * Has a systematic way to solve problems. 
    * Should be able to perform root cause analysis and arrive at the right solution
    * Excellent verbal and written communication skills
    * Team player
    * Learning attitude - willing to learn new things.
    * Basic Linux and Windows Operating System knowledge

Good to Have Skills:
    * Mentoring of junior team members
    * Ability to automate some of the tasks
    * Scripting knowledge would be useful

Roles and Responsibilities:
    * Have to work in shifts, as we are supporting 24x7 customers
    * May have to work on Call during holidays
    * Solve L2 tickets on the application
    * Apply patches on test, UAT and Production Server
    * Document root cause analysis of issues
    * Reach out to GTAC for Product Issues and raise IRs
    * Communicate with users on issues
    * Provide workarounds to issues
    * Develop Knowledge Management database for solved issues

Willingness to work in the night shift

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Early Professional

Job Type: Full-time

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