Support Engineer (Signalling Systems)

Job Description

We are currently looking for a Signalling Systems Support Engineer to join us in Chippenham, Wiltshire. Reporting to the Lead Systems Engineer, you will work on our signalling and interlocking systems within the customer environment. You will be required to support our customers in fault investigations and system enhancements across the full range of Siemens products installed on UK and international rail networks (SSI, Westlock, WTS, Westrace, CTF etc).

These are your responsibilities

Providing Signalling engineering support to customers as required in relation to:

  • Producing and commenting on feasibility studies for system enhancements or improvements
  • Raising and managing support tickets within your subject matter field(s). This may require supporting other departments such as Project commissioning, R&D Investigations, and competitors
  • Design/solution production and acceptance - able to both produce for and accept designs from 3rd parties, providing feedback on designs
  • Monitor product obsolescence reports and coordinate with end customers to access usage and provide guidance on solutions. Including succession path proposals for life extending installed systems
  • Producing assessments of suitability for signalling solution, providing recommendations as to the optimum solution. Will be required to work with customers product acceptance groups to gain approval for trail/use of new equipment and solutions
  • Taking a systems approach to integrating assets / solutions, whilst coordinating with other departments including R&D, Manufacturing and Project Delivery
  • Ensuring that designs are compliant to standards
  • Producing detailed concessions to standards with fully reasoned risk assessed arguments that will allow for concessions to be granted
  • Provide suitable design changes for a range of customers (including Network Rail and TfL)

What do you need to qualify for this job?

  • HNC in Electrical/Electronic Engineering or equivalent (essential)
  • Understanding of Signalling engineering and awareness of developments in Signalling and Train control products (preferred but not essential)
  • Appreciation of engineering safety management and its application within the railway environments (or similar industries)
  • Experience of personal responsibility for providing professional engineering support to projects and maintenance organisations
  • Ability to represent customer interests with both internal and external parties
  • High level of integrity
  • Highly developed ability to act on own initiative
  • Highly motivated, with a real passion for personal development
  • The ability to use the design software in the discipline – CAD (preferred), MS Office, other internal databases

About us

We’re Siemens. A collection of over 377,000 great minds who are all making the future and you could be one of them! We have offices across the UK, full of talented individual’s helping us to challenge the today and work towards a brighter tomorrow.

Want to join us and be a Future Maker?

We’re excited to hear that you would like to join us here at Siemens! Our people love it here and we want you to be a part of helping us make real, what matters.

We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability to help us review your suitability for the role. We will be in contact as soon as possible with an update on your application.

What else do you need to know

Our compensation package includes a competitive salary, holiday allowance, and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

If we all thought the same, we would never think of anything new! That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We are proud to announce that we have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here:


Organization: Siemens Mobility

Company: Siemens Mobility Limited

Experience Level: not defined

Job Type: Full-time

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