Technical Train Maintenance and Service Operations Advisor, Rolling Stock

Job Description

Change the future with us.


We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.  We embrace change and work with curious minds re-inventing the future of work.  Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.


Why you’ll love working for Siemens!

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022 and Greater Toronto's Top Employers 2022.


What will you do?

As a member of the Performance and Technical Support teams to fulfill the Train Service Spares Support Agreement (TSSSA) objectives, you will be delivering high performance in safety, performance and reliability, measured by cost, quality and customer satisfaction. Develop strong and successful relationships with the customer. Ensure the fleet of trains is fully compliant with all Rail regulations, group standards and Siemens Policies. Drive increased productivity and quality through strong know-how, experience, successful collaboration, and innovative thinking.


The main location of day to day work for this position is within the customer offices located in downtown Montreal

Key Responsibilities:

  • Siemens has a culture of zero tolerance for unsafe working and as Siemens employee you will consciously adhere to the health, safety, quality and environment guidelines in your daily work.
  • Participate and adhering to the strategic short, medium- and long-term goals
  • Develop and contribute to KPIs related to the contract deliverables to monitor and control the progress of the targets, driving business improvement.
  • Participate in regular reviews with customer representatives and demonstrate improved product performance and customer satisfaction by supporting them in their business objectives.
  • Collaboration with customer to explore opportunities for mutual benefit.
  • First point of contact for the resolution of out of course events for the customer.
  • Ensure a professional communication style and develop a relationship with the customer that provides a stable foundation for the business.
  • Ensure specific contractual and customer requirements are met, participating in internal contract reviews.
  • Interaction with support functions and key suppliers to ensure on time delivery of material and services, participating in performance reviews when required.
  • Participate in establishing budgets, short- and long-range objectives. Responsible for monitoring progress and measuring success.
  • Produce and maintain evidence in an agreed format to demonstrate that the business has met the contract deliverables.
  • Ensure fleet is compliant with Rail regulations, group standards and Siemens policies.
  • Engage with head quarters engineering organisation for reactive and proactive fleet improvements
  • Support the implementation and the ongoing management of the performance regime, monitoring reliability and performance trends and developing improvement proposals.
  • Demonstrate competence in all of the Siemens Management Standards and Siemens Leadership capabilities.
  • Role Model behaviour and values consistent with Siemens Values, Siemens Mobility Behavioural Partnership and Siemens Business Conduct Guidelines.
  • Drive productivity improvement using continuous improvement and six sigma techniques, to support strategic targets.

What will you need to succeed?


  • Bachelor’s in electrical or Mechanical Engineering or DEC in mechanical or electrical technical engineering with equivalent experience
  • Broad technical understanding of Rolling Stock industry, with in-depth knowledge of Rolling Stock maintenance techniques, procedures and best practices
  • Very good knowledge of French and English both written and spoken, with excellent communication skills in both languages
  • Leadership, customer service, strategic innovation and influencing skills
  • Experience of managing budgets
  • Knowledge of continuous improvement techniques and principles


  • Preferred experience of supervising and leading multi-functional teams in a rail environment
  • Rolling Stock Fleet introduction experience
  • Previous experience of managing P&L
  • Contract and commercial experience
  • Experience of negotiating with workplace representatives

About us.


We share our ideas and champion the people behind them.


Siemens Mobility is the global market leader for mobility solutions that enable the efficient, safe and ecofriendly transport of people and goods – and help improve the quality of everyday life for millions of people around the globe. Our range of offerings includes rail vehicles, rail automation, road traffic management systems and rail electrification. Our data-driven services offer customers unrivaled value-added in the rail sector. Our intelligent mobility solutions increase the availability of infrastructure, optimize throughput and create a new quality of passenger experience. We call this Ingenuity for Life.

Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.


To learn more about Siemens Canada, visit our website at


While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Organization: Siemens Mobility

Company: Siemens Mobility Limited

Experience Level: Experienced Professional

Job Type: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?