Technical Support Engineer, Rolling Stock

Job Description

Change the future with us.


We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.  We embrace change and work with curious minds re-inventing the future of work.  Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.


Why you’ll love working for Siemens!

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022 and Greater Toronto's Top Employers 2022.


What will you do?


As a member of the Performance and Technical Support teams to fulfill the Train Service Spares Support Agreement (TSSSA) objectives, you will be delivering high performance in safety, performance and reliability, measured by cost, quality and customer satisfaction. Provide engineering advice to our customers' maintenance workforce to enhance equipment reliability of the Siemens charger locomotive and coaches’ fleet. Advice on: routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs. Develop strong and successful relationships with the customer. Assist the Siemens Mobility Customer Service department providing details on Customer related inquires, involving Mechanical Department concerns. Drive increased productivity and quality through strong know-how, experience, successful collaboration, and innovative thinking.


Key Responsibilities:

  • Assist with running maintenance on a fleet of locomotives and coaches, maintenance instructions from Computer Maintenance Management System (CMMS)
  • Assist with unscheduled repairs on locomotives including Mechanical repairs, Electrical repairs, highly complex technical and troubleshooting repairs on locomotives
  • Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high-quality standards
  • Develop a working relationship with the Customer as an employee and representative of Siemens Mobility
  • Verify that all defects, tasks, and/or incidents have been reported and documented in (CMMS) for compliance, issue tracking, and closure
  • Provide first-line technical assistance to operations staff for troubleshooting and repair of locomotives
  • Maintain compliance with all applicable safety rules, laws, and regulations
  • Always ensure highest quality standards are met following Siemens Rail Systems procedures
  • In the absence of Stores Keeper Controllers, perform Material transactions to support the fleet as needed
  • Foster a work environment that drives a safety first zero harm culture (ZHC) and speak up when necessary as a stakeholder for shop and site safety for yourself and your coworkers
  • Interact with the leadership as needed on all site issues, systems, and related facility operations
  • Ensure proper communication between the Customer and the field team.
  • Acts as a mentor and provides on-the-job training to peers and Customer as required.
  • Provides feedback to the team regarding performance, quality, and productivity issues.

What will you need to succeed?

  • Bachelor’s in Electrical or Mechanical Engineering in mechanical or vocational training in electrical technical engineering with equivalent experience
  • More than 3 years of experience in an industrial, maintenance or commissioning environment preferably in rolling stock industry
  • Very good knowledge of French and English both written and spoken, with excellent communication skills in both languages
  • Knowledge of fundamental concepts, practices, and procedures for supervised workgroups.
  • Ability to apply standard processes to maximize consistency of output and increase efficiency.
  • User knowledge of Fleet monitoring and CMMS Software
  • Good knowledge of Microsoft Office suite application to generate reports, presentations, email communications, and work with spreadsheets.
  • Background or formal training in Quality tools e.g., six sigma.

About us.


We share our ideas and champion the people behind them.


Siemens Mobility is the global market leader for mobility solutions that enable the efficient, safe and ecofriendly transport of people and goods – and help improve the quality of everyday life for millions of people around the globe. Our range of offerings includes rail vehicles, rail automation, road traffic management systems and rail electrification. Our data-driven services offer customers unrivaled value-added in the rail sector. Our intelligent mobility solutions increase the availability of infrastructure, optimize throughput and create a new quality of passenger experience. We call this Ingenuity for Life.

Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.


To learn more about Siemens Canada, visit our website at


While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Organization: Siemens Mobility

Company: Siemens Mobility Limited

Experience Level: Mid-level Professional

Job Type: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

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