Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honour our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?
Then come and join our global team as an MRI Applications Specialist. We have open positions preferably based in Sydney, Brisbane or Melbourne but all applicants will be considered. As a recognised professional, you will be required to provide applications support and train external and internal customers on the use of Siemens Healthineers products. Integral to this role is maintaining a high level of customer satisfaction by providing support and expertise to assist in the installation, training processes and ongoing applications support. In addition, this role functions as sales support by identifying and developing sales opportunities, which may include assisting with product demonstrations.
Your tasks and responsibilities:
Prepare, set up and deliver education courses as per customer and business requirements
Facilitate the customer's new equipment implementation through handover training
Provide ongoing support to the customer install base
Constant re-evaluation and expansion of the training portfolio to address new technology trends
Assist in developing and facilitating workshops to increase customer awareness of our instrument offerings and their benefits
Conduct customer presentations, workshops and training for improved product and application knowledge for existing and potential customers
Liaise with the Customer Care Centre and wider technical teams as required to distinguish between technical and application-related problems
Input into application documentation and argumentation for the sales team in order to support the marketing and sales process
Support the collection and provision of images to the marketing team
Analysis of customer training needs to provide input and support for the marketing team, and management in establishing offerings
Provision of sales support through visiting customers and partners with the sales team as required
Attendance at conferences and seminars supported by Siemens Healthineers
Your qualifications and experience:
Ideally, you will demonstrate intimate knowledge of MRI in a clinical environment and possess tertiary qualifications in radiography. Siemens MR product experience is highly desirable.
In addition, you will have a strong customer focus and enjoy dealing with a wide variety of people.
The successful candidate will have the knowledge to determine the scope of applications training, have technological expertise in disseminating applications/clinical information, and have the professional competency to arrange customer training programs in line with contractual commitments.
Your attributes and skills:
Exceptional communication (verbal and written) and presentation skills. Current driver's licence. Current passport. Willingness to travel throughout Australia and New Zealand, and at times other international destinations, to attend training, seminars and conferences. This position will involve travel, and you must be an Australian or New Zealand citizen or have Australian permanent residency.
In order to push the boundaries in our exciting and challenging industry, our shared sense of
common purpose guides our decisions and day-to-day work. We work in a flexible and dynamic
environment that allows for our own priorities. And while we respect each other’s individuality, we are proud of the high level of team spirit we share.
If you want to join us in transforming the way healthcare is delivered, get in touch with us today.
Our global team:
Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success.
We are an equal opportunity employer.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Organization: Siemens Healthineers
Company: Siemens Healthcare Pty. Ltd.
Experience Level: Experienced Professional
Job Type: Full-time