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Laboratory Technician 4 - Technical Operations Customer Escalations 1st or 2nd Shift

Job Description

Siemens Healthineers offers generous sign-on bonuses up to $5,000

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.

 We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Laboratory Technician to participate in and investigate customer escalations, manufacturing issues, and support the critical business needs of the New Platform project.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers 

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Laboratory Technician 4, you will be responsible for:

  • Carrying out investigations and helping implement corrective and preventive actions
  • Participating in the design of experiments
  • Performing data analysis and writing internal reports and documentation
  • Performing customer investigations following written protocols and assisting in the preparation of summary reports for escalations.
  • Working in the laboratory operating the Centaur family and Atellica instruments with serum and other biological fluids of human and animal origin 

This position includes the handling of all types of materials, including hazardous and DEA (Drug Enforcement Agency) controlled materials.

Required Education, Skills & Experience: 

  • BS in Medical Technology, Biology, Biochemistry, Chemistry, Pre-Med, Healthcare
  • Minimum: 3+ Years of related experience
  • Demonstrated experience of following standard operating procedures such as buffer or reagent preparation and other lab techniques
  • Strong work ethic, excellent written and communication skills
  • Must be flexible and demonstrate the ability to switch priorities to meet business needs
  • Proficiency with Microsoft Office
  • Must successfully pass a DEA background check. 

Preferred Education, Skills & Experience:

  • Good understanding and knowledge of polyclonal and monoclonal antibodies and principles of immunodiagnostic technology as well as experience with immunoassays
  • Protein chemistry and chromatography knowledge and experience
  • Experience with automated immunoassay analyzers and/or ELISA and chemiluminescent technology
  • Proficiency with Statistical Software such as Minitab
  • Industrial diagnostic test development or support, Clinical Laboratory; Medical Technologist experience 

Qualified Applicants must be legally authorized for employment in the United States and will not require employer sponsored work authorization now or in the future for employment, i.e. H1B visa.

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity.  Going forward, please be aware that Siemens Healthineers requires full COVID-19 vaccination for all new hires by their start date, except where prohibited by state law.  Accommodations may be requested for certain medical or religious reasons.  If you choose to submit an accommodation request it should be submitted within 3 business days of receiving a verbal offer.  Details on how to submit approval will be provided by your recruiter.  An accommodation approval must be confirmed prior to your start date.  A start date cannot be confirmed until the accommodation has been reviewed.  An accommodation is based on your role.  If you are a currently a Siemens Healthineers employee with an existing approved accommodation, it will need to be re-evaluated prior to starting a new role. 

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. 

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers 

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about 

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Why you’ll love working for Siemens Healthineers

  • Be part of exciting and innovative projects that help solve some of the world’s most significant health problems.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career.
  • Competitive total rewards package.
  • Contribute to our social responsibility initiatives focused on access to education and technology, and sustainability, making a positive impact on communities.
  • Participate in our celebrations and social events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.

We are globally recognized as an Employer of Choice, but don’t just take our word for it. Here are some of our most recent awards and recognition:

  • Great Place to Work Certified 2021
  • Best Places to Work for LGBTQ Equality
  • Best for Vets Employers by Military Times
  • Glassdoor Employer Rating: 4.0

*Sign-on bonuses range from $1,500 to $5,000 and are determined by individual position level, division, and location.  Sign-on bonus offer is exclusive to external candidates who receive and accept an offer of employment with Siemens Healthineers.

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Organization: Siemens Healthineers

Company: Siemens Healthcare Diagnostics Inc.

Experience Level: Early Professional

Job Type: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

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Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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