- You will fulfill the customer's needs for Preventative Maintenance (PM), any updates/ upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations (contract obligations or billing policy)
- You will timely complete the Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to Customer Call Centre
- You will comply with all Environment & Safety (EH&S) policies, service escalation procedures and all customer requests, complaints and comments communicated to the job holder are passed to the relevant department for action
- You will maintain personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and on-the-job training
- You hold a successfully completed Diploma / Degree in Biomedical Engineering or equivalent
- You have experience in service, maintenance and/or installation activities in multimodalities such as Angiography and General X-Ray system.
- Based in Northern (Penang)
- Preferably with minimum of 2 years of working experience in Healthcare Industry
- You are a strong communicator
- Your ability to build sound working relationships internally and with Customers will ensure success in this role
- You are proficient in English both written and spoken
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
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Organization: Siemens Healthineers
Company: Siemens Healthcare Sdn. Bhd.
Experience Level: Experienced Professional
Job Type: Full-time