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Senior Executive - Customer Service (EH) - Belgaum

Job Description

Pre- requisites :
1. BE/ Diploma in Electrical / Electronics  or similar qualification 
2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +5 years (for BE) / +8 years (for Diploma) exeperience in drives.                                                                               
3. Application knowledge in the industry area of Metal / Cement / Sugar / Cranes / Petrochemical / Paper etc.   
4.Good communication skills & service attitude is important.  
5. Travelling on short notice and to serve customers 
6. Know how on Siemens Drives & Motors will be considered as additional benefit

1. To provide breakdown service support to customers at a short notice and ensure customer delight. Engineer will be stationed at Bellary & also, need to support customers in Banglore region.
2. To drive service business portfolio ( service contract , retrofits , spare parts , repairs ) for low voltage drives & low voltage motors
3. To provide lead generation to sales team for business growth 
4. To monitor & take actions on open calls , escalated cases, machine up-time, service business targets etc. 
5. Focus on industry segment like Metal / Cement / Sugar / Cranes  apart from discrete industries which is in line with our portfolio growth commitment 
6. To drive digitalization portfolio in drives & LV Motors

Organization: Digital Industries

Company: Siemens Limited

Experience Level: Early Professional

Job Type: Full-time

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