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(SSLS)客户关怀服务工程师 Onsite Service Engineer

Job Description

Why Choose Us? 
Join in Smart Infrastructure, be Zero Carbon Pioneer for a Better Tomorrow! 
Siemens Smart Infrastructure combines the real and digital worlds, by making cities smarter, energy greener, we contribute to sustainability and decarbonization. We build a better future for cities, societies, and industries to change the lives of billions of people for the better. 
We develop networks that supply our cities with light and heat intelligently and we know our way around automation and digitalization in the process and manufacturing industries. 
We are looking for smart thinkers and innovation drivers, clever minds that can tackle the most exciting challenges and make the impact in a unique mission to create a better tomorrow for society. People like you, what are you waiting for? 

What will you do if join us? 
To customer orientation and provide the most professional service to customer. Improve the customer satisfaction. 以客户为导向,为客户提供最专业的服务。提升客户满意度。
Supervision site installation and commissioning by time and quality requirement. 按给定的时间及质量要求,现场进行安装及调试指导。
Actively find and resolve site issue. 主动发现并解决现场问题。
Deliver professional service to customer including customer training, remote support, maintenance service, etc. 为客户提供专业的服务包括:客户培训,远程支持,维保服务等。
Comply with EHS and compliance regulation. 遵守安全及合规制度。
Support for productivity and 3I suggestion 支持生产优化及合理化建议。
Follow up the digital service. Good utilization of digital tools 贯彻执行数字化服务。熟练使用数字工具。 

Who are we looking for? 
 Graduated from academy or above, major in electric power system or relevant. 专科或以上学历,电力系统或相关专业优先。
Familiar with switchgear and breaker principle and construction, have site service work experience would be a value-add. 熟悉开关柜及断路器结构及原理,有现场服务工作经验者优先。
Advanced theory of electric power system. Good understanding of primary and secondary drawings. 丰富的电力系统理论知识。熟悉一次、二次图纸。
Willing to long-term business trip. 乐意长期出差。
Good Chinese communication and English expression skill. 良好的中文沟通和英文表达能力

What we offer. 
We offer a collaborative and caring environment with strong focus on life-long learning, result-based recognition, and competitive benefit options. We live up to a culture of team spirit, trust and mutual respect, a culture that celebrates diversity and inclusion with various backgrounds, nationalities, expertise, and mindsets. You are encouraged to shape your personal development. Siemens offers flexible ways of working and we care for each other’s well-being. It is our priority to enable you to stay resilient and relevant in a permanently changing world.

Organization: Smart Infrastructure

Company: Siemens Switchgear Ltd., Shanghai

Experience Level: Experienced Professional

Job Type: Full-time

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