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Data Center Team Lead (m/f/d)

Job Description

Build this new chapter with us…

We are a trusted and valued IT partner of Siemens business units in mastering the challenges of digitalization. Together we create and operate innovative, Siemens-wide established platform solutions.

In our unit IoT & Platform Services (IPS) we are looking for a highly motivated manager and coach for our SAP Cloud and Hybrid Solutions team.

As the head of  IT IPS OP1 SAP-OP  you lead a team that is responsible for delivering key service operation for complex, critical Siemens applications and services and service improvement, acting according to given processes and following agreed operational or technical targets.

Change the future with us…

Using your expertise, you will be responsible for:
  • Functional and disciplinary management of the “IT IPS OP1 SAP-OP” team.
  • Working with SAP, Cloud & Hybrid Solutions, ensuring that our customer obligations are achieved and you will take ownership of escalations.  
  • Setting the customers into focus creating high service value and high customer satisfaction.
  • Working with the relevant stakeholders and other team leads to support process improvements, the growth and customer satisfaction of our business.
  • Strategical & technical portfolio development of service supporting Siemens’s platform business strategy in alignment with different stakeholders internally & externally
  • Design and delivery of future required also development SAP-Services as part of aaS with economical sensible make-or-buy strategies and partner management considering all legal and compliance aspects
  • Motivating and coaching of employees, including competence management. Being a  mentor, coach and leader of your team ensuring that they achieve their potential in professional growth.
  • Conduct regular performance appraisal of key staff and manage their performance.

What you need to make real what matters:
  • You have experience in managing international IT infrastructure operations teams (ideally IT system administration teams).
  • You are known as a digital leader who knows how to drive a highly motivated team.
  • With a positive and constructive approach, you make sure your teams develop themselves. You help them to see the details without losing the bigger picture.
  • Even if your approach is also hands-on, your strategical mindset and helicopter view are helping you to work in a proactive way and to anticipate.
  • As you lead by example, your communication style, your own work discipline and your capacity to getting things done are impeccable.
  • You have the ability to create a collaborative environment and deliver a consensus agreement with key IT personnel in the DC environment.
  • You are an experienced service/operations Team Leader, who has a reputation of delivering a high level service for customers. 
  • You have experience in Process definition with ITIL Methodology.
  • You have have experience in a DC environment and in IT Infrastructure Operations.
  • You have experience withing SAP, Cloud and Hybrid Solutions service environment.
  • Your written and spoken English are on negotiation level.
  • German language is a plus.

What we have to offer:

A flexible home office and schedule policy, virtual budget to improve your home office setup, health insurance, a Pension Plan and a Siemens Share Program time and financial support to your studies, medical center in the facilities, sport groups, 2 days for volunteering initiatives and a cool and relaxed environment.

Access to e-learning platforms (Learnlight, Linkedin Learning and more), discounts with partners.

#Siemens #LXTechHub #ITMakesUsMove

We recognize that building a diverse workforce is crucial to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss workplace adjustments with all our applicants to develop agile working and innovation.

Organization: Information Technology

Company: Siemens S.A.

Experience Level: Experienced Professional

Full / Part time: Full-time

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