IT Support Specialist

Job Description

As a system partner for innovative metal processing and cabling, Siemens Sykatec in Sibiu sets standards in production and logistics. Many years of experience in supplying rail and industrial technology have strengthened our competencies: bending, punching, welding, and painting as well as building complex cable harnesses. The locations of Siemens Sykatec in Sibiu and Erlangen act as one team and both benefit from the parent group Siemens. Various central services and career programs ensure high quality standards and employee satisfaction.

Our future colleague will have a mix of activities between implementing/maintaining IT infrastructure within manufacturing processes and support for our applications/programs.

Your new role – challenging and future-oriented

  • Implements, configures and maintains the production computer network
  • Installs, configures and maintains computer systems and solves problems related to them
  • Solve troubleshoot system and network problems
  • Diagnose and solve hardware or software faults
  • Continuously develops IT equipment in the organization
  • Maintains and administers the password system and user data, as long as these activities are not performed by central departments or if they are not explicitly regulated in another way
  • Repairing equipment and replacing parts
  • Manages hardware / software suppliers and license agreements

  • Contributes with ideas and technical solutions to the digitization of processes within the organization
  • Coordinates the software/hardware update activity, data security, performing system tests
  • Collaborates with internal and headquarters departments to interconnect the IT infrastructure and achieve IT synergies
  • Updates specific work procedures, implements process changes according to requirements
  • Develops IT solutions specific to the activity agreed in Siemens
  • Ensure the existence of the following documentation: documentation for users, technical documentation
  • Provides support to users in his sphere of competence
  • Implement safety and information security policies and procedures in accordance with Siemens procedures

Your Qualifications – Solid and Appropriate

  • University degree as information scientist and practical experience;
  • Network knowledge, server setup, structure, administration, network;
  • Knowledge in programming languages and databases is an advantage
  • Knowledge in setting up IT HW (PC, Notebook…);
  • Good spoken and written command of English. German is an advantage
  • Communication skills, creativity and teamwork abilities;

Organization: Portfolio Companies


Experience Level: Mid-level Professional

Job Type: Full-time

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