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Global Accounting Service Provider Manager (m/f/d)

Job Description

Together we make the difference
Siemens Logistics is a leading provider of innovative and high-performance products and solutions for airport logistics including baggage and cargo handling; and for the digitalization of logistics processes using high-end software. Our comprehensive service offerings, including integrated technical operation and maintenance services, bring our experience to the daily business of our customers.

We are recruiting for an Global Accounting Service Provider Manager with a strong focus on SAP Customer/Vendor Master Data (MD) and Order-to-Cash (O2C) to be an expert on Performance Review, Process Development and Escalation & Claims Management.

What are my responsibilities?
• Oversees, manages and coordinates all relevant accounting topics related to the accounting service providers between the accounting process managers, IT department and the accounting community of Siemens Logistics (SL);
• Responsible for the standard processes (MD and O2C) and support function for local processes with a close connection to the SL countries;
• Acts as escalation point in the management of the Accounting Service Providers;
• Focus on continuous accounting process improvement, regular process maintenance and operational issue management as process lead for MD and O2C;
• A close interaction and alignment with SL IT is part of the daily business;
• Performs ongoing follow-up of all kind of operational issues and open topics related to the Accounting Service Providers and responsible processes;
• As overall monitoring function performs and supports regular accounting service provider evaluations (e.g. process mining/process adherence), assessments or audits;
• Evaluates and calculates Bonuses / Maluses and contractual performance KPIs for the Accounting Service Providers with support from the R2R and P2P process responsible;
• Identifies, negotiates and settles disputes and claims with Accounting Service Providers and/or supports service owners with dispute and claim management;
• Orchestrates the provider governance framework (incl. service levels and KPIs), consults and supports service owners regarding service levels, KPI implementation and interpretation;
• Follows schedules for regular / escalation meetings with local SL entities and / or Accounting Service Providers;
• Performs regular process review and improvement meetings with all necessary stakeholders for clarification of needs, further developments, implementation and testing;
• Assures the on- / off-boarding of new staff at the Accounting Service Providers;
• Manage a proper and up-to-date process documentation, coordinates the implementation process with IT and organizes/performs process trainings;
• Supports tender and contracting activities (in alignment with Procurement);
• Supports other accounting-related projects.
What do I need to qualify for this role?
• Bachelor’s degree;
• Business fluent English, business fluent German is a plus;
• 3 - 5 years’ experience as professional in the area of accounting;
• Professional experience as Service Provider Manager or/and Process Manager is preferred;
• Experiences in cross functional implementations with IT collaboration is a plus;
• Deep SAP knowledge (especially SAP FI);
• Affinity for contract claim management;
• Ability to structure complex topics / problems;
• Strong communication, presentation and stakeholder management skills;
• Drive, initiative, independent working and sense of responsibility;
• Proactivity and resilience;
• An analytical mind, ability to strategize and solve problems.

What we have to offer: 
• Employment directly with Siemens Logistics;
• Hybrid working mode;
• Flexible schedule to work life balance;
• Health insurance;
• Pension Plan and a Siemens Share Program;
• Access to e-Learning platforms;
• Several discounts available with our partners. 

Organization: Portfolio Companies

Company: Siemens Logistics, Unipessoal Lda

Experience Level: Mid-level Professional

Full / Part time: Full-time

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