Are you ready to have your system support skills and experience leveraged to improve the productivity of developers working on world-class engineering software?
System support resource is needed to provide the necessary administration of systems within the Siemens Digital Industries Software (DISW) Troy, MI office, as well as remote offices and data centers.
Quality system support is crucial to providing a productive development environment enabling the Americas Service Delivery team to meet or exceed challenging project objectives.
Platform support includes Windows, Linux and VMWare based systems.
The position involves performance-based compensation and reports to an Infrastructure Engineering Manager who manages personnel at multiple sites.
· System administration, monitoring, upgrading, maintenance, installation, setup, configuration,
testing and deployment of server and client systems within Windows, Linux, ESX, and Virtual
· Working with other groups to develop and ensure consistency of internal policies and procedures
while maintaining security procedures at the sites.
· Communicating clearly, both verbally and in writing, regarding issues and/or requirements, and
being able to evaluate new technologies and methods are also required for this position.
· Ensure security hardening of systems and critical patches are being applied as necessary.
· Work with other IT personnel to ensure networking, office automation, and other enterprise services
are working properly at your sites.
· As needed, provide backup support for virtualization environments at other sites.
· As appropriate, participate in cross-site activities including process improvements, standards
development, and other global projects.
· Provide consultation to development groups on server and other hardware purchases.
Required Knowledge/Skills, Education, and Experience
· Bachelor's degree in a computer-related field or equivalent experience in a computer environment
· Ability to perform system administration for Linux, Windows, and VMWare environments with a
combined experience of at least 5 years of directly applicable work history.
· Familiarity with Dell, HP server Hardware and Client Hardware support and update with FW/BIOS,
working with vendor to fix the server/client issues
· Experience working in a multiple vendor platform environment
· Familiarity with defining, implementing, and automating system processes
· Good communication skills and ability to work with multiple teams
· Excellent customer service attitude
· Ability to work independently or as part of a team
· Effective written and oral communication skills
· Knowledge of computer hardware and software components and their interaction with operating
system software, and excellent troubleshooting skills
· Ability to establish and maintain effective working relationships at all levels.
· Can conform to shifting priorities, customer demands, and timelines through analytical and problem-
· The ideal candidate must be able to adapt to a wide variety of duties, including end-user support,
project deadlines and commitments, data center systems management and monitoring, and many
other aspects of IT.
· Minimal travel expected
Preferred Knowledge/Skills, Education, and Experience
· Experience directly supporting system needs of development teams
· Exposure to modern open-source tools from a system support point of view. This would include Git
based source code management, Jira, Confluence, Jenkins, Docker, Kubernetes, and other tools used
in modern development pipelines.
· Experience leveraging system configuration management tools such as Chef and Puppet.
· Working knowledge of shell scripting, batch programming, PowerShell, and Ansible.
· Working knowledge of the following operating systems: Windows Server/Client OSes, CentOS, Red
Hat, SUSE, vSphere.
· Familiarity working with Microsoft Active Directory.
· Working knowledge of supporting high performance Linux cluster environments
· Working knowledge of NAS and Flash storage systems such as Network Appliance, Nimble, Pure, and
other high availability file storage.
· Familiar with security administration, anti-virus software, and VPN's.
· Must be able to manage multiple projects with minimal supervision.
· Experience working in a large-scale Software Engineering/IT environment with multiple teams across
the globe is highly desired.
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons.
Organization: Digital Industries
Company: Siemens Industry Software Inc.
Experience Level: Experienced Professional
Full / Part time: Full-time
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