Real Estate Facility Management steering manager

Mission:

You are an expert driving the Facility Management (FM) and Facility Service (FS) strategy across Greater China steering the overall delivery model, handling the FM/FS service contracts, managing customer and integrated FM aspects, and continuously optimizing the FM/FS costs and delivery in line with the defined Key Performances Indicators (KPIs). You manage the FM/FS service provider contracts covering the entire Siemens portfolio of owned & leased office and factory locations in Mainland China.

Tasks:

• You run the FM and FS strategy including make-or-buy decisions.
• You evaluate and select vendors and service providers with the support of technical- und operational Property Management.
• You cooperate and support in the global FM/FS projects, especially on country-specific topics, supplier due diligence, data collection and validation as well as contract negotiations.
• You organize and manage the transition service providers ensuring business continuity by establishing partnerships to SRE’s customers.
• You steer the FM/FS service delivery and align the local strategy considering the global AM Strategy, including implementation of standards and guidelines.
• You set, track, and steer targets for the FM/FS service provider to achieve defined goals.
• You participate in contract negotiations and definition of conditions (e.g., scope, price, legal and compliance requirements, termination terms).
• You identify and manage operational risks and initiate corrective actions to minimize negative impacts on FM/FS performance.
• You act as the liaison to the FM/FS service provider management, customer’s management, and report about FM/FS topics to the Head of Hub and Heads of Regional Asset Management.
• You conduct claim management and regular supplier evaluations together with Supply Chain Management (SCM) and other departments.
• You have an overview of market developments, run market, and location analyses ensuring to be in line with the market.
• You develop FM/FS strategies to optimize the service levels according to customer needs and market developments and drive cost and performance improvements proactively.
• You maintain your knowledge and good understanding about technical, operational, and legal framework.
• You drive innovation, digitalization, and sustainability measures in the FM/FS field by fostering a culture of innovation and help innovations to quickly become reality with clear benefits for customers and operations.
• You establish a EHS Zero Harm Culture and ensure adherence to EHS, security, cybersecurity, and ESG principles, guidelines, and processes.
• You ensure Compliance to internal and external rules and laws and conduct regular reviews.

Required competencies:

• Expert knowledge in Facility Management and Facility Services, as well as real estate industry
• Expert knowledge in negotiation skills, stakeholder management, contract management, and conflict management
• Knowledge of Siemens business, organization, processes & internal customer requirements
• Knowledge in multiple Corporate Real Estate disciplines, e.g., Asset & Property Management, Procurement of Real Estate Services & Legal aspects
• Knowledge in technical products and systems, affinity to IT and digitalization  
• Knowledge in financial and FM/FS controlling / Business Administration
• Excellent communication skills, analytical skills, and social competency,
• Academic degree in engineering or other advanced real estate / FM/FS-related technical degree preferred
• Several years of professional experience with full responsibility in real estate functions
• Fluent English and Mandarin language skills