Senior Cloud Manager (f/m/d) Service Delivery - eMobility

Job Description

Our worldwide teams at Siemens Smart Infrastructure (SI) connect energy systems, buildings and industries to significantly improve efficiency and sustainability. 

We electrify mobility for a better tomorrow. 

In our newly formed fast-growing eMobility business, we are looking for people with the skills and vision to build a healthier, more sustainable environment.

Our common goal is not only to grow with the market, but to significantly outperform it. We want to become a leading player and actively shape the future of electro mobility. From AC & DC charging infrastructure, connected services, digital charging software & services (driver, station, depot, enterprise & fleets), to smart charging & fleet management, charging operations for fleets and ship-to-shore power supply. 

Watch our awareness video to learn more about our products and where you could create impact.

What part will you play?
  • You are in charge for the IT Operation of the Charging Services SaaS portfolio and IT Systems supporting the charge point operation end-to-end
  • You are responsible for ensuring the services provided meet client requirements, operate sufficiently and in the contractually guaranteed SLA`s (Service Level Requirements) 
  • You are working as an interface between the business, the IT Cloud Services operation teams, Development and DevOps teams
  • You are developing concepts for the IT operation and oversee the execution of these concepts including KPI monitoring 
  • You are working with the SaaS application Product Management to: 
    - align on prioritization of services in development
    - make sure tools are developed for efficient and effective IT operation and validate business requirements regarding IT operation
  • You are managing service projects, fixing any reliability issues, tracking service metrics, managing budgets (incl. Forecast) for the services provided
  • You serve as point of escalation for issues related to the services provided. 
What you need to make real what matters.
  • You successfully completed your degree in IT
  • You have multi-year experience in Cloud IT Operation, 
  • Additionally, you have comprehensive experience in analysis of service business processes and in management of IT-Cloud Services
  • You have intercultural experience and you are working customer orientated 
  • You have experience with working in a agile and virtual team environment 
  • You are fluent in English, German would be beneficial
What we offer. 
  • 2 to 3 days of mobile working per week as a future global standard
  • Attractive remuneration package
  • Development opportunities for both personal and professional growth 
  • 30 leave days and a variety of flexible working models that allow time off for yourself and your family 
  • Share matching programs to become a shareholder of Siemens AG
  • Find more benefits here
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences. 

Make your mark in our exciting world at Siemens.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. - if you would like to find out more about jobs & careers at Siemens.

FAQ - if you need further information on the application process.

Organization: Smart Infrastructure

Company: Siemens AG

Experience Level: Mid-level Professional

Full / Part time: Full-time

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