What part will you play?
- You are in charge for the IT Operation of the Charging Services SaaS portfolio and IT Systems supporting the charge point operation end-to-end
- You are responsible for ensuring the services provided meet client requirements, operate sufficiently and in the contractually guaranteed SLA`s (Service Level Requirements)
- You are working as an interface between the business, the IT Cloud Services operation teams, Development and DevOps teams
- You are developing concepts for the IT operation and oversee the execution of these concepts including KPI monitoring
- You are working with the SaaS application Product Management to:
- align on prioritization of services in development
- make sure tools are developed for efficient and effective IT operation and validate business requirements regarding IT operation
- You are managing service projects, fixing any reliability issues, tracking service metrics, managing budgets (incl. Forecast) for the services provided
- You serve as point of escalation for issues related to the services provided.
- You successfully completed your degree in IT
- You have multi-year experience in Cloud IT Operation,
- Additionally, you have comprehensive experience in analysis of service business processes and in management of IT-Cloud Services
- You have intercultural experience and you are working customer orientated
- You have experience with working in a agile and virtual team environment
- You are fluent in English, German would be beneficial
- 2 to 3 days of mobile working per week as a future global standard
- Attractive remuneration package
- Development opportunities for both personal and professional growth
- 30 leave days and a variety of flexible working models that allow time off for yourself and your family
- Share matching programs to become a shareholder of Siemens AG
- Find more benefits here
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
www.siemens.com/careers - if you would like to find out more about jobs & careers at Siemens.
Organization: Smart Infrastructure
Company: Siemens AG
Experience Level: Mid-level Professional
Full / Part time: Full-time