IT Support Specialist (Supplyframe)

Job Description

Report To: Sr. Director of Operations I Department: Operations Team I Location: Belgrade, Serbia

Why You’ll Love Working Here: 
  • Strong track record of providing an inclusive culture of belonging and empowerment.
  • Competitive salary & bonus package in an entrepreneurial environment; Generous paid time off plus paid company holidays.
  • Flexible schedules and work-from-home opportunities; casual dress environment.

What You’ll Be Doing: 

Supplyframe, recently acquired by Siemens, is looking for an experienced mid-level IT Support Specialist. This person should be self-driven, eager to learn and ready to adapt to our growing company and IT team. Responsibilities include day-to-day field support for all the IT needs of a globally distributed corporate workforce, primarily supporting Apple computers and applications, employee account management, mobile device management, security, and networking. 
  • Support our growing IT needs, specifically with Apple laptops/devices
  • Employee account management for a wide array of applications
  • Mobile device management, inventory, and security
  • Support the needs of the global workforce in connectivity requirements
  • Be on call to troubleshoot and resolve IT/network-related incidents
  • Potential domestic or international travel on a quarterly basis
  • Learn, grow and develop your skills
Who/What We Are Looking For:
  • Proficient in English both written and oral communication
  • Apple IT experience, Apple certifications and or experience working at an Apple (Genius Bar)
  • Experience with Google Workspace administration, Microsoft Office 365 & Teams administration and Jamf (or comparable mobile device management tools). 
  • The ability to communicate effectively and manage expectations with customers of the networking infrastructure
  • Demonstrate leadership and self-starter abilities as well as lateral thinking and creative problem solving
  • Strong communication and interpersonal skills
  • Passionate about technology
Preferred, But Not Required:
  • JNCIA, CCNA, CompTIA network+ or any comparable network certifications/experience. 

At Siemens we are always challenging ourselves to build a better future.  We need the most innovative and diverse Digital Minds to develop tomorrow’s reality.  Find out more about the Digital world of Siemens here:


Organization: Digital Industries

Company: Supplyframe d.o.o, Beograd-Vracar

Experience Level: Mid-level Professional

Full / Part time: Full-time

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