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B2B Supplier Support Junior

Job Description

The B2B Supplier Support Junior position covers the functional responsibility for the rollout and support of the Siemens SRE Service portfolio elements.

You are interested in working in a global business and IT environment?
Do you like to communicate with internal and external partners in German?
Would you like to grow in an international company?
Would you like to work part-time (half-time)?

Then join our team and help us support our internal and external partners!

You will support us in the following tasks:


* Daily support, maintenance and optimization of the existing supplier integrations and the main point of contact for all integration-related questions raised by internal and external partners via email and/or phone
* Analysis, conception, implementation, and project management for new supplier integration projects
* Overall responsibility for the end-to-end processing of service requests within defined response and resolution time frames
* User support for system-related requests via phone and email
* Update and maintenance of technical and organizational data in the Delegate applications
* Active collaborations with the external provider
* Active contribution to the continuous optimization of the Siemens SRE processes

Who are we looking for?


* German language: C1 Upper Intermediate in reading, writing, and speaking
* English language: B2 Advanced in reading, writing, and speaking, is an advantage
* General understanding of IT terminology
* Computer proficiency in Microsoft Office (Excel, Word, PowerPoint), Outlook, Teams, SharePoint
* Ability to express oneself clearly, listen, be emphatic, and deal with the partner's problem in an objective and focused manner
* Team spirit, sociable, cooperative, curious and customer-oriented person with the ability to learn
* Knowledge of EDI standards EDIFACT, CSV is the advantage
* General understanding of business processes in gastro is the advantage
* Experience in IT-related customer support is the advantage
* Knowledge of delegate applications is the advantage

What can we offer:


* Core working hours
* Home office (100 CZK/ Netto per day)
* E-meal vouchers
* Modern workplace in Prague Stodůlky

You can find more information here: https://new.siemens.com/cz/cs.html.


Organization: Global Business Services

Company: Siemens, s.r.o.

Experience Level: not defined

Full / Part time: Part-time

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