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Technical IT Operations Professional - Cary, NC or Remote

Job Description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Technical IT Operations Professional to join the team that provides global service part logistics for all businesses within the Healthcare portfolio.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers

 This is a role well suited to an ambitious professional, looking for the next step in their career. As a Technical IT Operations Professional, you will be responsible for:

  • In cooperation with Healthcare IT, troubleshooting and resolving systems issues and outages.
  • Providing support for ERP and ancillary systems and managing inbound and outbound data feeds between ERP systems and external systems of Carriers, 3PL, and field service.
  • Performing data analysis in support of strategic and tactical initiatives.
  • Identifying and managing the resolution of data quality issues within ERP and 3PL systems.
  • Following established policies, establish and maintain user system(s) access and roles.
  • Providing bi-weekly on-call emergency support

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

  • Develop programs, methodologies, and tools for analyzing and presenting data.
  • Support System changes and enhancements; identify and request changes, support development, execute testing, and coordinate implementation.
  • Provide system(s) support within the CS ML organization
  • Interact with all functions within CS ML and the Field Service Organization, Healthcare IT (Atos), Siemens Information Security, Siemens Shared Services, and Third Party Logistic (3PL) providers.

Required skills to have for the success of this role

  • Demonstrated capacity to learn complex technical systems
  • A BS Degree in Information Technology or equivalent work experience.
  • Ability to quickly learn and master new applications and data analytic tools.
  • Ability to interact with all levels of the organization and communicate clearly in a professional manner.
  • Ability to adapt and perform in a fast-paced, rapidly changing environment.
  • Experience with Excel, Access, and VBA or other programming languages.
  • Experience working with or supporting SAP, preferably in a logistics and transportation environment.
  • Experience supporting EDI and RFC interfaces between SAP and external systems.
  • Experience supporting batch programs that automate SAP tasks.
  • Experience with enterprise reporting, developing, and maintaining SAP queries and simple table extracts.
  • Knowledge of standard information security policies and procedures, including SOD
  • Proven ability to work independently and as a member of a team and know when their use is appropriate.
  • Understand SAP Configuration
  • Progressive experience using SAP ECC 6 with demonstrated experience using MM, SD, IM, and Material Master
Cary, NC or REMOTE

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.  

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.


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Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: not defined

Full / Part time: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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