Regional Vice President, Service Operations - Wisconsin

Job Description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.


We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Regional Vice President Service Operations.


Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.


Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Regional Vice President Service Operations, you will be responsible for:

  • Change Leadership & Employee Engagement. For example, develops all employees of the region.
  • Business Data to drive Decision Making.  As proof, demonstrated ability to leverage data for better outcomes.
  • Strategic Growth Planning.  Develops long term value-based relationships with customers and collaborates on overall customer strategies local sales team.
  • Professional Internal & Customer Communications.  Able to present complex problems and associated solutions in an engaging manner.
  • Legal, Regulatory, & Compliance. Ensures compliance with FDA Good Manufacturing Practices, legal accountability, and all service policies relevant to the position.
  • Accountable Owner for Operations. For example, works with dispatch, order management and other service departments to ensure smooth service delivery for his/her customers.
  • Implements outlined service strategies for assigned territory
  • Practices operational excellence through in-depth understanding of territory and business alignment
  • Serves as escalation point for assigned customers and service engineers.
  • Achieves or exceeds all assigned Key Performance Indicators (KPIs) related to territory
  • This role will also perform other duties as assigned.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

  • BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience
  • 8+ years of successful experience in service operations and responsibilities as presented above.
  • Excellent organizational and analytical skills, including complex excel workbooks and associated pivot tables. Ability to derive appropriate actions from reports.
  • Superior communication skills (written and oral) and ability to effectively communicate with stakeholders
  • Effectively present information to co-workers and employee groups, including upper management, customers at various levels and public representatives
  • Ability to thrive as a member of a collaborative and cross-functional team
  • Must have a valid driver’s license and a clean driving record over the last three years

Required skills to have for the success of this role

  • 3 - 5 years’ experience in outlining and implementing operations strategies and growth for entire IDNs.
  • Knowledge of the Diagnostic Imaging industry
  • Ability to articulate and explain value of Service Agreement offerings
  • MBA or similar advanced degrees

Location and Travel Requirements

  • Travel expectations: Must be willing and able to travel 15% or more as required
  • Flexible with location needs to reside within the assigned territory 

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at

If you wish to find out more about the specific before applying, please visit:

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. 

Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Pay Transparency Non-Discrimination Provision
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