Cash Collection Officer

Job Description

Job Responsibilities:

  • To process collections to meet requirements of service level agreements, and to comply with both internal control and credit policy requirements.
  • Maintains customer contact records in the collection tool and other SAP modules
  • Produces monthly debtor reports and ad hoc reports as required       
  • Supports the implementation of the GBS O2C I2C SG MY Visions and Values       
  • Suggests process or system improvements and assists in the implementation       
  • Produces ad-hoc statements to customers as and when required       
  • Ensures invoice queries are updated/closed as and when required       
  • Deals with customer queries at any level regarding invoices       
  • Contacts debtors to ascertain payment dates, and check payments received in accordance with customer commitments       
  • Performs other duties as assigned by the supervisor/manager from time to time       
  • Works closely with Cash Allocation Back Office and Credit Management.
  • Maintains contacts with Siemens customers both internally and externally
  • To be able to support the working hours of countries other than Malaysia
What do I need to qualify for this job?
  • Good command in English (both spoken and written).
  • Good Command of Bahasa Indonesia (both spoken and written).
  • Proven success in delivering process improvements
  • Ability to interact across cultural spectrum
  • Minimum 2 years collection experience.
  • Knowledge regarding aspects pertaining to Credit would be added advantage
  • Knowledge in SAP 

Organization: Smart Infrastructure

Company: P.T. Siemens Indonesia

Experience Level: Early Professional

Full / Part time: Full-time

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