Service Commercial Administrator

Job Description

At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our team as a Service Commercial Administrator. This is an operational administrative role in a core area of the business - every part of the business interacts with this team, so no two days are the same and a role in this team does not come up very often! Initially office based at our offices in Camberley, once fully trained this can be a hybrid role with a 50:50 split working home and office based.

This role reports into the Finance Order to Cash (OTC) Contract Administration Manager and is part of a supportive team. It requires interaction with many internal stakeholders and direct contact with our customers, focusing predominantly on the creation, maintenance and invoicing of service contracts in the company's SAP system. Moving forward there will be a chance to contribute to some process development and design as the team begins to work with a new system.

In a typical week, your main duties could include:

·       Accurate and timely creation, maintenance and invoicing of customer service contracts.

·       Dealing with contract and billing enquiries from our team of Customer Service Managers, our Customer Service Centre as well as directly from the end Customer.

·       Ownership of contract administration for assigned corporate accounts and customers based within an assigned regional territory, ensuring resolution of customer queries and accurate generation of purchase orders undertaken in a timely manner.

·       Participation in the time and material billing process by utilising the reporting functions available on SAP to ensure timely and accurate customer invoicing.

·       Working alongside colleagues to ensure service provision is maintained for customers and internal stakeholders, working on a rota basis to oversee the shared team email inbox.

To apply for this Service Commercial Administrator job, you will need relevant experience in a similar role.

In return for your knowledge and expertise, you will receive a favourable salary and benefits package and the chance to work as part of a supportive and collaborative team.

To be considered for this Service Commercial Administrator job in Camberley, please apply direct to Siemens Healthineers today.

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

As an equal opportunity employer, we welcome applications from individuals with disabilities. We embrace and encourage different viewpoints, backgrounds, experiences and encourage our employees to be themselves and empower them to unleash their true potential. This allows diverse ideas and inclusive approaches to thrive every day.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask that you create a profile in our talent community where you can upload your CV rather than sending direct. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. 

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: not defined

Full / Part time: Full-time

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