Territory Manager, Puerto Rico

Job Description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.


We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Territory Manager, Lab Diagnostics - Puerto Rico to products, services, solutions to our valued customers.


Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.


Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at

The Territory Manager role is a field based position serving as the key point of contact for Siemens customers in Puerto Rico. Overall responsibility for selling products, services, solutions to new and/or existing customers directly or through sales channels and establishing and/or maintaining customer relationships.

The Territory Manager reports directly to the Manager, Sales and Operations, Puerto Rico, Siemens Healthineers.


  • Provide “one face to the customer”, quarterback within account. Single point of contact for all customer needs.
  • Assumes product ownership and responsibility of all diagnostic business units with basic understanding of the products and positioning against the competition.
  • Develops relationship with base of customers to maintain and grow diagnostic reagent business in Chemistry, Immunoassay, Hematology, Hemostasis, Urinalysis, Molecular and Point of Care.
  • Effective utilization of resources, both internal and external, to maintain and grow relationships to accomplish goals.

Financial management responsibility 

  • Qualifies prospect and exchange instrument opportunity before bringing in Instrument Specialist. Tracks and manages sales process.
  • Identifies and develops prospect opportunities for all product responsibilities.
  • Accountable to drive all product line revenue in territory.
  • The Territory Manager is responsible to maximize the capital revenue. May ask instrument specialist, HCS, PM or AIS support as needed.
  • Develops and implements strategic plans for accounts, in line with company objectives, to grow revenue in a profitable way both short and long term.
  • Updates reagent trending reports to ensure accuracy in reagent forecast.
  • Manage quoting and proposal process as well as delivery to the customer in collaboration with Instrument specialist. Request quotes from Instrument Specialist.
  • Manages customer compliance on reagent contracts and works to develop plans when customers are not meeting commitments.
  • Conducts Business Reviews with top customers or when warranted.
  • Responsible for forecasting revenue and unit opportunities in business reviews.

Customer relationship responsibility

  • Establish relationship with customers vertically from bench tech to c-suite. Develops trust and establishes credibility with diagnostic section heads and lab management. Maintains relationship with Materials Management, as well as C-suite.
  • Develops a complete understanding of the organization's structure and key buying influences of assigned accounts.
  • Orchestrates customer presentations and demonstrations, with specialist, articulating the value proposition of product / solution / service offerings.
  • Problem resolution, assumes ownership of account issues and uses appropriate resources.

Required Knowledge/Skills, Education, Experience:

  • Required BS/BA in related discipline or advanced degree. Medical Technologist preferred. Equivalent combination of education and experience may be considered.
  • Geographically accessibility to territory.
  • Proven history of successful sales with 3-5 years of experience in the healthcare industry, ideally Laboratory Diagnostics.
  • Ability to influence without authority and collaborate across all levels of an organization (internal and external).
  • Ability to manage and resolve complex business problems, at times in the absence of existing procedures or practices.

Preferred Knowledge/Skills, Education, Experience:

  • High degree of business acumen to include standard competencies (financial, market positioning, healthcare industry, and customer), in order to make sound decisions.
  • Experienced in sales to the Hospitals, Private Labs and reference Laboratory call point.
  • Successfully applies complex knowledge of fundamental concepts, practices, and procedures of medical sales.
  • Ability of develop an understanding of product knowledge on all product lines.
  • Demonstrated organization skills.
  • Medical Technologist background preferred.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.  



Organization: Siemens Healthineers

Company: Siemens Healthcare Diagnostics Inc.

Experience Level: Mid-level Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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