Clinical Education Specialist, Molecular Imaging (MI)

Job Description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Siemens Healthineers MY team as a Clinical Education Specialist (CES)-Molecular Imaging (MI) you will be responsible to increase customer satisfaction by providing high- quality customer application education and support .

Your task and responsibilities:

  • You will handle on-site customer education including turnover training , follow-ups, updates and upgrades for standard systems and applications
  • You will conduct customer consultancy and support in individual workflow improvements including adjustment of system parameters , new methods and clinical workflows to expand customer portfolio
  • You will provide consultation by supporting individual workflow improvements
  • You will provide professional application support to resolve customer tickets, escalations and complaints including error diagnosis and trouble shooting
  • You will involve in Sales Support activities such as product demonstrations, preparation of clinical case studies

To find out more about the specific business, have a look at

Your qualifications and experiences

  • You hold a successfully completed Diploma or Degree in Radiography, Diagnostic Imaging
  • You must be a qualified radiographer well versed in the PET & SPECT modality with at least 3-4 years experience of working in a hospital
  • You have previous knowledge or training on Siemens Healthineers MI equipment e.g SPECT, SPECT-CT, PET-CT as well as CT equipment and applications is an advantage
  • You possess clinical knowledge, training and operational experience on other imaging modalities is an advantage
  • You possess knowledge of clinical procedures, workflow, practical working experience, technical and image quality evaluation skills will be vital to promote our product range to the market

Your personality and skills:

  • You enjoy developing and maintaining good working relationships with key clinical users
  • You have good communication and interaction skills with colleagues & customers
  • You possess strong analytics and technical troubleshooting skills
  • You are a team player with the ability to work independently
  • You are proficient in both written and spoken Malay & English
  • IT knowledge or experience is preferred

Our global team :

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Organization: Siemens Healthineers

Company: Siemens Healthcare Sdn. Bhd.

Experience Level: Experienced Professional

Full / Part time: Full-time

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