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FY23 Campus-SSME CS Service Lifecycle Management Engineer

Job Description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. 


Short JD: As a member of project core team during the product developing phase as well as the whole product lifecycle period, SLM engineer takes the responsibility of developing service strategy/concept, implementing service requirements with cutting-edge technology, to ensure an efficient and profitable service business across the country service organizations worldwide.
SLM engineer has following main responsibilities:
? Participating Business Line project steering group (PSG) and managing serviceability project (including project planning, service tasks coordinating, resource controlling, etc.) to ensure all serviceability packages delivered together with new product launch,
? Collaborating with all CS stakeholders to define service strategy/concept and ensure service requirements implemented during product development,
? defining/maintaining service parts catalog to ensure an economic and efficient service part flow in field, 
? developing/maintaining technical information to ensure a fast and smooth transferring of product knowledge to regional service organizations,
? participating in change/update process and being responsible for generating of Update Instruction to improve product performance in field,
? monitoring product/service performance in field and continuously improving product serviceability to ensure a profitable and sustainable service business in country organizations,

Experience required:
Min. 3 years of field service experience on medical imaging products or other equivalent experience.
Experience of working in an International culture is preferred. 

Language Skills:
Fluent spoken and written English

Education Background:
Bachelor degree or above in Engineering


Founded in 1992, Siemens Shanghai Medical Equipment Ltd. (SSME) is today an important R&D and manufacturing base of Siemens Healthineers covering Computed Tomography (CT), X-Ray products, Mobile C-arms, Digital Health products, Mechatronics products as well as Customer Services. Deeply rooted in China for over 20 years, SSME has been consecutively honored with “High-Tech Enterprise” by Shanghai municipal government,  and is certified as “Enterprises with IP Advantages” by China National Intellectual Administration in 2019. The philosophy of local development with global perspective has guided the company in providing world-class products to healthcare institutions across China and the world with continuous innovation. Located in the heart of Shanghai International Medical Zone with land area over 100,000 m², SSME has grown substantially over the past two decades, starting from a simple assembly works to a fully-fledged R&D and manufacturing base today for Siemens Healthineers globally. SSME commits itself to continuous development in high quality, innovative and affordable medical equipments and solutions to support its customers to fight the most threatening diseases, to raise quality and productivity in healthcare, and to enable healthcare providers to increase value.

Our global team: 
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. 


Organization: Siemens Healthineers

Company: Siemens Shanghai Medical Equipment Ltd.

Experience Level: Recent College Graduate

Full / Part time: Full-time

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