Global Head of Mechanical Service Operations 80% -100%

Job Description

We make real what matters 

Siemens makes buildings and cities smarter and supplies people with environmentally-friendly energy. We work hand in hand with artificial intelligence and move people from A to B safely. New challenges present themselves every day – and hereby the chance to face them. Join our team of about 303 000 colleagues around the globe and help us creating environments that care. 

We are a collection of innovative minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow.

Join our Smart Infrastructure team as the Global Head of Operations - Mechanical Services and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

Your Role – Global, Challenging and Future-Oriented

  • You develop and manage our global Mechanical Services workflows, tools and regional relationships in close collaboration with our colleagues from the Global Portfolio Team
  • Build and maintain strong relationships with 3rd party service providers: for retrofit, spare part business and the execution of on-site service executed by 3rd party service providers though sub-contacting
  • Define a standardized operations process for some of our regions, leveraging on Global standards
  • Guide the execution of Mechanical Services by Siemens, leveraging on the site infrastructure of digital service centers and implement 3rd party service providers through sub-contracting
  • You offer technical support to regional and branch leadership such as: troubleshooting, plan specifications, offerings/ quotations, product selection, and service planning along with onsite support when needed

What you bring along

Knowledge and Experience

  • You offer extensive practical knowhow and experience in the Mechanical Service market. This is a must have criteria
  • Working knowledge of the building industry helps you to understand our context. Ideally you worked for a few years as a technician, before you developed into a more managerial role
  • Demonstrated managerial experience in guiding global distributed teams paired with the ability to influence without power play
  • Experience in HVAC
  • Willingness to travel up to 50% is important to strengthen your regional networks

Soft Skills

  • Having a vision: you possess a clear sense of our companies’ and your personal long-term direction
  • Being adaptive: you accept that change is constant, and that new information is a strength
  • Being humble, you accept feedback and acknowledge that others know more than you
  • Being engaged: you are willing to listen, interact and communicate with internal and external stakeholders on different levels
  • Being a networker: you are good in building and maintaining relationships across silos and countries

Who and where we are 

  • This job is available in the following countries: USA, Germany, Switzerland, Australia, Canada. Please note that we do not provide a VISA sponsorship or a global relocation in case you do not have the legal work eligibility for those countries.

Your application 

Siemens takes your privacy very seriously and ensures a high standard of data protection. We are therefore only able to accept applications via our application platform (‘APPLY NOW’ button). Answers to the most frequently asked questions and a contact form can be found at We look forward to receiving your complete application. 

Siemens is establishing mobile working as a core element of the “new normal”. Wherever possible, “mobile working” is ingrained in our work culture, which promotes self-directed and location flexible work. Siemens promotes equal opportunities. Diversity enriches our company and gives us an advantage.  

Information for recruitment agencies: Siemens does not accept recruitment agency applications for this position. Thank you for your understanding. 

Organization: Smart Infrastructure

Company: Siemens Schweiz AG, Smart Infrastructure, Global Headquarters

Experience Level: Experienced Professional

Full / Part time: Full-time

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